FOH Ambassador

2 weeks ago

City Of London, United Kingdom St James Facilities Services Limited Full time

FOH Ambassador – St James Facilities Services Limited Join to apply for the FOH Ambassador role at St James Facilities Services Limited. This flagship building is high‑profile and fast‑paced, with the building owner on site. You will be confident with lobby hosting and working in a highly visible environment. Overall Purpose As a FOH Ambassador you will report into the FOH Manager and be permanently based on the reception desk within this flagship building (team of 3). The building is high profile and fast‑paced, with the building owner on site. You must be confident with lobby hosting and working in a high‑visibility environment. Duties and Responsibilities Take full ownership and accountability of the reception and all associated areas, ensuring they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as needed. Ensure the St James folder, manual, occupier procedures, phone database are up to date. Deliver monthly reports and appropriate FOH data as required. First point of contact for all guests, visitors, occupiers and clients to the building, as outlined in the St James Guide. Deal with all questions and queries. Be responsible for meeting and greeting all guests and visitors into the building, providing them with exceptional service. Be comfortable and confident to lobby host during the day as part of a rotation within the team. Receive/answer calls promptly and efficiently, identifying callers’ requirements and transferring calls as appropriate. Manage difficult and distressed visitors calmly and professionally. Report accidents or incidents as appropriate. Create and lead the events calendar, pop‑ups and freebie Fridays for the building. Ensure the reception area is kept organised, clean and tidy at all times. Stand to greet all visitors to the building. Adhere to St James policies and procedures, code of conduct, and be fully conversant with emergency procedures related to Health & Safety issues. Perform any other duties necessary to support the client, customer, colleagues and St James. Knowledge and Skills Previous experience in delivering exceptional customer service (essential). Excellent command of the English language, both verbal and written. Experience of using Microsoft Office, PowerPoint, and Excel (essential). Exceptional interpersonal skills, flexible to work with a range of styles and personalities and according to business demands. Excellent punctuality and a can‑do, proactive attitude. Innovative and creative. Comfortable working in a fast‑paced, high‑profile, and visible environment. Seniority Level Entry level Employment Type Contract Job Function Other Industries Marketing Services Location: London, England, United Kingdom #J-18808-Ljbffr

  • FOH Ambassador

    6 days ago

    London ECM, United Kingdom ST James Facilities Full time £25,000 - £35,000 per year

    Overall PurposeAs a FOH Ambassador (working x4 days a week – Mon – Thurs) you will report into the FOH Manager and permanently based on the reception desk within this flagship building (This is a team of 3). This building is high profile and a fast paced environment with the building owners based on site. Must be confident with lobby hosting and working...

  • Front Desk Lead – London Asset Mgmt

    6 days ago

    City Of London, United Kingdom Front of House Recruitment Full time

    A prestigious asset management firm in London is seeking a Receptionist to be the ambassador of their front of house. The role involves managing calls, greeting clients, and organizing meetings, requiring excellent customer service and communication skills. Ideal candidates will have FOH experience from a hotel or corporate environment. This position offers...

  • Workplace Ambassador

    2 days ago

    City Of London, United Kingdom Jones Lang LaSalle Incorporated Full time

    **JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...

  • Receptionist

    6 days ago

    City Of London, United Kingdom Front of House Recruitment Full time

    OverviewReceptionist – London – £35,000 to £38,000 dependent on experienceReceptionist for Asset Management Firm in London - Our client is recruiting a new Receptionist for their highly prestigious firm. As their main front of house expert this vacancy would need a 1st Class & 5* customer service skills. As their ambassador creating that first...

  • Workplace Ambassador

    2 weeks ago

    London, United Kingdom JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Ambassador About The Role The Workplace Ambassador (WA) reports to the Senior Facilities Manager and is the local point of contact for all facilities related matters for the site. The WA will direct, co-ordinate and escalate appropriately facilities related matters. The WA has ownership of...

  • 3 X Foh Workplace Experience Ambassador

    5 days ago

    London, United Kingdom Avison Young Full time

    Working Hours: Mon-Fri, 40 hours between 08:00-18:00 (Shift basis, as business needs, i.e. 08:00-17:00, 08:30-17:30 or 09:00-18:00)) **Location**: 1 role based at Gresham Street 1 role based at Ganton Street 1 role based at both Gresham Street & Ganton Street Placed within the heart of our business, our Workplace Ambassadors play a key role in activating...

  • Relief Corporate Receptionist

    5 days ago

    London, United Kingdom Mayfair Front of House Full time

    **Mayfair Front of House** is looking to recruit a **Corporate Receptionist** to be a part of our flexible relief team in **London**. This is a fantastic opportunity for a flexible, self-motivated and organised individual to join our team and support our continued expansion. This position will be to cover holidays and sickness within our sites based in...

  • Foh Guest Ambassador

    2 weeks ago

    London, United Kingdom PROception Full time

    We are seeking a proactive, enthusiastic individual who has an extensive background and knowledge in customer service to provide a 5-Star experience, whilst maintaining a subtle, yet visible, security presence within a building in the heart of Piccadilly This role requires an individual with an intuitive understanding of top-tier occupier and visitor...

  • Receptionist

    2 weeks ago

    City of Edinburgh, United Kingdom Portico Full time

    Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in...

  • Receptionist

    2 weeks ago

    City of Edinburgh, United Kingdom WSH Group Full time

    We are currently recruiting for a part time Receptionist (FOH Host) to join our brand-new welcome team based with an accounting and consulting firm in Edinburgh. The Front of House Host sets the tone and establishes excellent first impressions with a big smile and friendly greeting for all staff and visitors. They are proud ambassadors representing the firm...