Customer Service Team Leader
2 weeks ago
Social network you want to login/join with:For our customers, William Hill is more than a betting shop. It’s a home from home. It’s a place to meet friends, socialise, and enjoy sports with a warm tea or coffee.We put our customers first. As a Team Leader in one of our betting shops, you’ll play a vital role in maintaining this atmosphere, making your mark on our business and industry. In return, you’ll receive ongoing training, great benefits, and opportunities for career progression through our Career Pathways. Investing in you helps us raise our game.Job descriptionAs a Team Leader, you will be responsible for:Leading and motivating a team of Customer Service RepresentativesCoaching and developing your teamMaintaining high standards and shop appearance (visual displays)Building relationships with customers and providing excellent serviceChampioning safer gambling at all timesOpening and closing the shop with team supportAchieving shop targetsWorking patterns: Our shops operate between 8am-10pm, Monday to Sunday. Shifts are scheduled on a rota and may include evenings and weekends.What’s in it for you?We offer competitive benefits, including:Annual Pay Review & Bonus Scheme: Base salary review and performance bonusesHoliday entitlement: 28 days annually (pro-rata)Paid birthday off: An extra day off during your birthday monthSubsidised travel: Discounted or free Oyster cards in LondonTraining and development: Comprehensive induction and ongoing trainingCareer prospects: Opportunities to advance, e.g., to Cluster Operations Manager or Head Office rolesPension plan: Company matches contributions up to 4%Sharesave Scheme: Discounted shares purchase opportunityPerks and discounts: Savings in shops, cinemas, holidaysCycle to Work: Cost-effective cycling equipment schemeWhat do you need to be successful?Age 18+ (legal requirement)Supervisory experience and strong people skillsPositive, professional attitudeInterpersonal and empathy skills to engage diverse customers #J-18808-Ljbffr
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Customer Service Team Leader
1 week ago
Penrith, United Kingdom William Hill PLC Full timeCustomer Service Team LeaderAdvertising location36, Great Dockray, Penrith, England, CA11 7BNContract typeFull-timeHours37.5Salary£26,963.60Job descriptionFor our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.We put our...
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Customer Experience Team Leader
1 week ago
Penrith, United Kingdom Job Details Full timeAbout the roleAre you ready to lead a vibrant fun and high-performing team dedicated to top-notch customer service In the Penrith Council Customer Experience team were all about making every interaction count. Join us as one of three dynamic Team Leaders spearheading a customer-facing team that handles high volumes of inbound calls within our customer...
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Team Leader
2 weeks ago
Penrith, United Kingdom SUBWAY Full timeJob description We are looking for enthusiastic and driven Trainee Team Leaders to work at our SUBWAY restaurant in Penrith, Ullswater Road, Cumbria. Team Leaders form the core of any successful team at Subway and are responsible for the daily running of a shift. Team Leaders work alongside the Store Manager to ensure that high levels of customer service &...
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Team Leader
6 days ago
Penrith, United Kingdom SUBWAY Full timeJob description We are looking for enthusiastic and driven Trainee Team Leaders to work at our SUBWAY restaurant in Penrith, Ullswater Road, Cumbria. Team Leaders form the core of any successful team at Subway and are responsible for the daily running of a shift. Team Leaders work alongside the Store Manager to ensure that high levels of customer service &...
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Team Leader
6 days ago
Penrith, United Kingdom SUBWAY Full timeWe are looking for enthusiastic and driven Team Leaders to work at our SUBWAY restaurant in the Penrith at Ullswater Road Garage. Team Leaders form the core of any successful team at Subway and are responsible for the daily running of a shift. Team Leaders work alongside the Store Manager to ensure that high levels of customer service & store cleanliness...
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Team Leader/supervisor
2 weeks ago
Penrith, United Kingdom Subway Full timeWe are looking for enthusiastic and driven Team Leaders to work at our SUBWAY restaurant in Penrith (Ullswater road garage). Team Leaders form the core of any successful team at Subway and are responsible for the daily running of a shift. Team Leaders work alongside the Store Manager to ensure that high levels of customer service & store cleanliness are met...
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Retail Team Leader
2 weeks ago
Penrith, United Kingdom Asda Express Full time**Role**: Retail Team Leader **Location**:Penrith, CA11 8JB **Hours**:Full-Time Hours Available / Permanent **Hourly Rate**:£12.54 **Company**: Asda Express We are looking for a dedicated Retail Team Leader who can lead, inspire and motivate a team to join our welcoming Asda Express Store! Our Retail Team Leaders are responsible for managing the store...
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Business Services Team Leader
2 days ago
Penrith, United Kingdom National Highways Full timeYour New role Here at Highways England, we currently have an exciting new opportunity for a Business Services Team Leader to join our team in either our Manchester or Warrington. Within this role, you will be responsible for managing a small team who deliver high levelcustomer correspondence within the business and ensuring it is delivered within the...
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Team Leader
1 week ago
Penrith, United Kingdom Card Factory Full time# Team Leader## About the job**Location: penrith****Contracted Hours Available: 20**We’re on the lookout for a friendly and upbeat Team Leaderto bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with...
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Service Leader
4 days ago
Penrith, United Kingdom Rheged Centre Full timeAs a Service Leader you will be responsible for leading shifts in your unit to ensure the team is delivering the best service to our customers and ensuring brand standards are in place at all times. In this hands on customer facing role, you’ll be competent to manage a high volume environment with an assertive, can do approach following our Westmorland...
