Broker Account Manager
2 weeks ago
Cigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years. With over 35,000 employees across the world with offices in the UK, Asia, US & Middle East, Cigna has established itself as a Fortune 500 company. We are looking for a highly motivated, focused individual to join this rapidly expanding team. You will have the opportunity to work for a forward thinking and progressive organization, within a dynamic team environment where there are tangible progression opportunities. The Position: Reporting to the Broker Sales and Support Team Manager, you will be responsible for the end to end broker service process for our CGHO intermediaries. You will work on a rotating shift basis between the hours of 7am and 8pm, including: 7:00am - 4:00pm 9:00am - 5:00pm 12:00pm - 8:00pm Experience Required A minimum of 12 months experience in medical administration or customer service focused organisation. Ability to meet/exceed targets and manage multiple priorities. Proficient in Microsoft Office applications. B2B experience preferred but not necessary Proven experience in managing accounts and building strong client relationships. Skills Strong relationship management and interpersonal skills. Excellent attention to detail and high accuracy. Confident communicator with strong written and verbal skills. Comfortable and confident in proactive outreach via telephone to resolve broker enquiries and strengthen relationships. Proficient in Microsoft Office applications. Self-starter with the ability to work independently and contribute to team success Responsibilities Serve as a dedicated account manager for brokers, delivering exceptional service and fostering long-term relationships. Proactively follow up on broker requests, ensuring resolution and communication within agreed timelines. Ability to work under own initiative, Monitoring and managing both your own and the central team inbox. Meet and exceed service targets including call volumes, talk time, and first-contact resolution. Collaborate with internal departments to ensure broker needs are met efficiently and effectively. Identify and recommend process improvements to enhance broker experience. Support team goals by providing assistance and sharing knowledge across the team. Ability to organise, prioritise and manage workflow to meet individual and team requirements. Ability to quickly identify customer needs and exercise judgment in a professional and confident manner. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: for support. #J-18808-Ljbffr
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Broker Account Manager
5 days ago
Glasgow, United Kingdom Cigna Health and Life Insurance Company Full timeBroker Account Manager page is loaded## Broker Account Managerremote type: Hybridlocations: Glasgow, Scotlandtime type: Full timeposted on: Posted Yesterdayjob requisition id: 25012951Broker Account Manager Cigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years. With over 35,000 employees...
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Broker Account Manager – Client Relations
2 weeks ago
Glasgow, United Kingdom The Cigna Group Full timeA leading global health organization in Glasgow seeks a motivated individual for the Broker Account Manager role. The position involves managing broker services, fostering strong relationships, and ensuring exceptional service delivery. Candidates should have at least 12 months of relevant experience, strong communication skills, and proficiency in Microsoft...
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Broker Account Support Specialist
1 week ago
Glasgow, United Kingdom Cigna Group Full timeA leading international medical insurer in Glasgow is seeking an Account Support Specialist to manage broker service processes. This role requires exceptional relationship management and communication skills, along with proficiency in Microsoft Office. The candidate should have a minimum of 12 months' experience in medical administration or customer service....
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Broker Account Manager — Client Relations
2 weeks ago
Glasgow, United Kingdom The Cigna Group Full timeA leading international medical insurer is seeking a dedicated account manager based in Glasgow to provide exceptional service to brokers. Candidates should have at least 12 months of experience in medical administration or customer service and possess strong relationship management and communication skills. This role offers a dynamic team environment with...
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Insurance Broker
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Glasgow, United Kingdom Squared Insurance Brokers Full timeJob Title: Insurance Broker Company: Squared Insurance Brokers Business Summary: Squared Insurance Brokers is an award winning Commercial Insurance brokerage. At Squared Insurance Brokers Limited we are passionate about the insurance industry, our employees and our clients. We are all about working transparently and building strong relationships. We are...
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Broker Sales Executive
2 weeks ago
Glasgow, United Kingdom Cigna Health and Life Insurance Company Full timeCigna is seeking a talented Broker Sales Executive to join our team and play a pivotal role in expanding our network of global brokers. In this exciting role, you'll be the driving force behind promoting and delivering Cigna's innovative products to a diverse clientele.This role will involve relationship building, account management, and engaging in...
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Corporate Broker
2 weeks ago
Glasgow, United Kingdom Nixon Allen Limited Full timeMajor insurance broker require a Remote Corporate broker to join one of its technical broking teams due to continued growth. You will look after an existing book of commercial clients, dealing with renewals, adjustments and all other general enquiries. You will work closely with an assigned Account Executive and maintain strong relationships with insurers....
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Broker Sales Executive
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Glasgow, United Kingdom CIGNA HEALTHCARE Full timeBroker Sales Executive – Glasgow ABOUT US: Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that...
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Commercial Broker
4 days ago
Glasgow, United Kingdom Nixon Allen Limited Full timeCommercial Insurance Broker required to join a steadily growing traditional insurance broker. As a Commercial Broker, you will provide broking support for the Account Executives and work closely with them to assist with some of their long-standing clients. This will involve tasks such as updating changes to insurance cover, renewal broking and resolvingany...
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Strategic Broker Growth Manager – Insurance
7 days ago
Glasgow, United Kingdom Allianz UK Full timeA major financial services firm is seeking a Business Development Manager in Glasgow to manage significant broker accounts. This hybrid role involves visiting brokers and ensuring excellent relationship management while driving business initiatives in the Scottish market. Ideal candidates will possess strong networking, negotiation skills, and a solid...
