One Stop

Join to apply for the One Stop - Customer Service Assistant role at One Stop Stores Ltd2 days ago Be among the first 25 applicantsJoin to apply for the One Stop - Customer Service Assistant role at One Stop Stores LtdGet AI-powered advice on this job and more exclusive features.We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.You will plays an important role in the day-to-day operations ofour store activities byproviding excellent customer service,stocking shelves, processing payments and helping maintain the store’s appearance.As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.With your guidance, your store will always remain a safe place to work and shop.About the roleWe’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.You will plays an important role in the day-to-day operations ofour store activities byproviding excellent customer service,stocking shelves, processing payments and helping maintain the store’s appearance.As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.With your guidance, your store will always remain a safe place to work and shop.You will be responsible forI know my customers and serving them with passion and pride, giving great natural service.I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.Putting into practice the training I have received to ensure we work all work safely.Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.Being myself, living our values, making everyone feel welcome and always following our policies.Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.I always follow the think 25 policy when serving age restricted products to all customers.Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.I work in a clean, tidy and organised manner keeping aisles clear of congestion.At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore you will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’Whats in it for you?One Stop is committed to making everyday life easier for our customers With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing teamFlexible WorkingWe know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.One Stop BenefitsAt One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*Community InvolvementAt One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.Over the past decade, we’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.Diversity & Inclusion at One StopAt One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please Clickhere.Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please Click here*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesRetailReferrals increase your chances of interviewing at One Stop Stores Ltd by 2xGet notified about new Customer Service Assistant jobs in Sturminster Newton, England, United Kingdom.Blandford Forum, England, United Kingdom 1 week agoPoole, England, United Kingdom 4 days agoDorchester, England, United Kingdom 3 weeks agoMulti-drop Driver/Customer Service AssistantWincanton, England, United Kingdom 2 weeks agoBryanston, England, United Kingdom 4 days agoGreat Elm, England, United Kingdom 1 month agoWareham, England, United Kingdom 1 week agoCustomer Assistant - Market Street & CafeVerwood, England, United Kingdom 6 days agoWareham, England, United Kingdom 3 days agoYeovil, England, United Kingdom 5 days agoWeymouth, England, United Kingdom 2 weeks agoVerwood, England, United Kingdom 6 days agoVerwood, England, United Kingdom 6 days agoAshley Heath, England, United Kingdom 3 weeks agoBournemouth, England, United Kingdom 2 weeks agoDorchester, England, United Kingdom 2 days agoCasual Health & Activity Customer Service OfficerAshley Heath, England, United Kingdom 3 weeks agoCasual Health & Activity Customer Service OfficerAshley Heath, England, United Kingdom 3 weeks agoVerwood, England, United Kingdom 6 days agoBlandford Forum, England, United Kingdom 2 days agoBournemouth, England, United Kingdom 1 week agoYeovil, England, United Kingdom 1 week agoYeovilton, England, United Kingdom 1 week agoDocument Management Hub Administrator (Taunton, Yeovil or Highbridge)Yeovil, England, United Kingdom 2 weeks agoKent, England, United Kingdom 1 month agoBournemouth, England, United Kingdom 3 days agoCustomer Service and Technical CoordinatorSalisbury, England, United Kingdom 2 weeks agoSandford, England, United Kingdom 12 hours agoYeovil, England, United Kingdom 1 week agoYeovil, England, United Kingdom 5 days agoClerical / Administrative Assistant - Wyke Regis Junior SchoolWeymouth, England, United Kingdom 11 hours agoBlandford Forum, England, United Kingdom 1 week agoBlandford Forum, England, United Kingdom 3 days agoBridport, England, United Kingdom 2 weeks agoClient Onboarding Administrator - ComplianceBournemouth, England, United Kingdom 14 hours agoBournemouth, England, United Kingdom 5 days agoWe’re unlocking community knowledge in a new way. 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