Corporate Account Handler

Join to apply for the Corporate Account Handler - Corporate & Commercial role at Howden, the new name for Aston Lark Working with our Mid-Market and Corporate clients, you will bring a passion for delivering outstanding service and a proactive approach to helping businesses navigate complex commercial risks. Your expertise will play a key role in supporting client growth and stability in a constantly evolving environment. You will be part of a 15‑person team, structured into smaller, collaborative groups that are committed to service excellence and celebrating shared success. This is a full‑time, permanent position, offering a hybrid working model with the flexibility to work 3 days per week from our Colchester office for a balanced and supportive work experience. Key Responsibilities Help achieve Group/Division client targets by providing an outstanding level of service. Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as vital, and action meeting points (if applicable). Undertake market exercises to establish the most competitive terms available. Acquire renewal terms and present them to clients. Issue renewal documentation in line with contract certainty. Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures. Handle all queries, whether written or by telephone, expertly and process them effectively in line with service standards. Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system. Produce accurate and professional documentation at all times using relevant Howden templates. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums. Actively cross‑sell products from other divisions. Liaise with and assist other branches and Group Resources as necessary. Knowledge Working knowledge of all the main classes of Commercial Insurance and the CII's Code of Ethics and GDPR. A minimum of 3 years' experience in providing specialist advice in the commercial insurance market. Skills Good level of technical insurance skills, to be assessed by regular in‑house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Good negotiation and broking skills. Excellent oral and written communication skills. Ability to capture and analyse information from the client. Ability to identify and respond appropriately to an individual client's level of understanding. Ability to persuade and influence others. Qualifications Acturis experience preferred. What do we offer in return? Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. #J-18808-Ljbffr