Application Support Analyst

3 days ago


Ringwood, United Kingdom Churchill Living Ltd Full time

Join to apply for the Application Support Analyst role at Churchill Living Ltd Location: Office based, Ringwood Hampshire Package: Competitive salary and excellent colleague benefits About the role Churchill Living are recruiting for an Application Support Analyst to join the IT projects team based in Ringwood. The analyst is responsible for providing software support across a range of third‑party hosted applications and will also play an in‑house system administrator role. As lead for Churchill Estates Management’s hosted applications, the analyst will work with the wider application team that supports other systems operating across the Churchill Group. Your key responsibilities will include: Resolve service desk tickets related to your assigned applications, documenting resolutions and actions taken. Maintain and update technical documents and procedures. Support the business with system reports and day‑to‑day system operations. Prepare maintenance and upgrade schedule proposals for managerial review and approval. Lead on system upgrade tasks, including management of UAT completions. Assist with application projects and wider integrations. Work with trainers to support onboarding of new application users. Support the Applications Support Manager with other hosted applications as required. The hours of work are 9.00 am – 5.30 pm Monday to Thursday and 9.00 am – 5.00 pm on Fridays. The role is office based in our Head Office in Ringwood, Hampshire. IT also operates an out‑of‑hours support rota. About you As a key member of our project teams, you will work closely with stakeholders across the business to support a wide range of applications. You will have strong interpersonal skills and the ability to quickly learn new systems. You will bring: Previous system administration support experience. Strong understanding of IT systems, infrastructure, and emerging technologies. The ability to diagnose and solve application issues. How you will be rewarded Annual leave entitlement of 24 days, plus bank holidays. Day off for your birthday. Company pension contribution. Life assurance. Incentive schemes for referral of new colleagues, clients, land and management opportunities, subject to terms and conditions. Professional memberships reimbursed. Employee assistance programme. Reward card. About us We are Churchill Living, the fastest‑growing company in the UK retirement house building sector and we’re looking for people like you. We’re a family‑run, privately‑owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing 700 people and growing all the time. We pride ourselves on building beautiful, quality, purpose‑built one‑ and two‑bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Our specialist retirement living developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, companionship, peace of mind and independence. We’ve won a host of awards; most recently, we ranked in the Top 10 ‘Best Companies to Work’ by The Sunday Times and we were the first ever retirement living specialist to have been named overall ‘Housebuilder of the Year’ by the WhatHouse? Awards. Join the Churchill family and be part of an ambitious and successful business who value and appreciate their people. Apply today Seniority level: Associate Employment type: Full‑time Job function: Analyst and Information Technology #J-18808-Ljbffr



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