Receptionist

Receptionist The Sidcup Care Home 2/8 Hatherley Road, Sidcup DA14 4BG £12.25 - £13.25 per hour Permanent Contract Set Shifts: Tuesday & Thursday 08:30-15:30 14 hours per week (holiday cover for weekends when needed) The Sidcup offers nursing and residential care, both long‑term and short‑stay care. Job Description The Sidcup is a purpose‑built home with modern comforts and conveniences. It prides itself on a warm, homely environment where residents can relax and feel safe inside the home and in the gardens. All bedrooms have en suite facilities and are furnished to a high standard. The home consists of two floors, with dining rooms and lounges on each floor. It also has its own cinema lounge, large well‑maintained gardens, a hairdressing salon and a private lounge, ideal for family events and celebrations. Visiting professionals such as physiotherapists and chiropodists are available. Weekly GP visits are conducted at the home, enabling residents to receive regular, personalised medical reviews as part of a person‑centred care approach. At mealtimes a wide range of nutritious dishes are offered, always made with fresh ingredients. The chef considers residents’ dietary needs and personal preferences, visiting residents to tailor menus if necessary. Regular tea rounds throughout the day include fresh cakes after lunch. Regular organised activities such as quizzes, bingo, film afternoons, board games, arts and crafts, trips to local places of interest, visiting entertainers, pantomimes, tai chi, holistic massage and aromatherapy are also available. You’ll Help Us Make Health Happen By Acting as the first point of contact for all visitors to the home Taking responsibility for managing new enquiries Providing advice and support both face‑to‑face and over the phone Conducting show‑arounds within the care home Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed Key Skills / Qualifications Needed For This Role You’ve worked as a Receptionist before, providing excellent customer service. You have a friendly manner both face‑to‑face and over the phone, are approachable, organised, and able to build strong relationships with residents, their families and internal teams. You are dedicated, efficient, able to handle a varied workload, and your caring attitude underpins everything you do – to make a real difference to people’s lives. Benefits My Healthcare – Free access to 24/7 support, advice, and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance of approximately £350 to redeem against a menu of Bupa healthcare products Wagestream – Early access to up to 40% of your earned wages within minutes 28 days holiday Sick pay scheme to our frontline teams, in addition to statutory sick pay, providing financial support during longer absences Long service rewards – ecards, extra holidays and monetary rewards for milestones at Bupa Free meals on every shift Interest‑free annual travel loan for public transport annual season tickets Access to a range of Bupa pension plans (details on career site) Parental leave – schemes for adoption, birth parents and co‑parents (details on career site) Menopause Plan – specifically designed to empower women to seek advice, choose treatment and take control of their health Discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider, with no shareholders and a customer‑first focus. Our people are driven by a shared purpose – helping people live longer, healthier, happier lives and contributing to a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, champion diversity and ensure our workforce reflects the communities and customers we serve. Applications from individuals with diverse backgrounds and experiences are especially encouraged. Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and provide reasonable adjustments throughout our recruitment process. Please note, this role is not at or above RQF Level 3 and is not included under the UK’s Points‑Based Immigration System for sponsorship by an employer. Time Type Part‑time Job Area Care Home – Facilities & Home Support Seniority level Entry level Employment type Part‑time Job function Administrative Industries Hospitals and Health Care #J-18808-Ljbffr