Night Concierge, North Shields
2 weeks ago
This role contributes to the heart of what we do as a charity, providing supported accommodation services as well as training and education to a number of young people aged 16 - 25. This is a fantastic opportunity to become part of something bigger, encouraging young people to belong, contribute and thrive as individuals. LOCATION YMCA North Tyneside, Church Way, North Shields, NE29 0A SALARY £12.60 per hour CONTRACT TYPE 0 hours – Bank About YMCA North Tyneside Located 20 minutes by Metro from Newcastle, YMCA North Tyneside, based in North Shields, is a Voluntary Sector Organisation undertaking youth and community programme work in areas of North Tyneside, South Tyneside, and Teesdale. We are part of the worldwide YMCA movement, which started in London in 1844 and now has grown to become the world’s largest and oldest youth movement. Now more 175 years later YMCA is operating in 119 countries, with 64 million people reached annually around the world. Job Purpose & Description To work with young people in a housing support role, with a particular focus being on independent living skills. The development of the life skills will enable positive change that helps the young people in their future housing needs. Overview Of Duties / Responsibilities To work under the direction of the Senior Housing Support Worker to ensure effective security of the building and appropriate support is delivered to young people overnight To ensure Safeguarding is carried out effectively and efficiently, as per Safeguarding Policy and Procedure To communicate effectively and professionally with young people, maintaining strong professional boundaries To build and sustain strong, supportive relationships with young people To enforce House Rules To prepare for voids in the accommodation To motivate and encourage young people to engage and succeed To work with resistance, understand young people’s personal obstacles and support young them to overcome barriers and achieve goals To communicate effectively and professionally with management and external agencies as required including Out Of Hours Teams at Children and Adult Services, Mental Health Services and other relevant Statutory, Community and Voluntary agencie.s Following and abiding by all policies and procedures (including Health and Safety, Fire Safety, Lone Working, Recording, Reporting of repairs, Professional Boundaries) To manage visitors to the project in line with the Visitor Policy and Procedure To support young people to stay safe overnight, seeking advice and guidance from Out Of Hours Teams at Children and Adult Services, Mental Health Services as appropriate and reporting emergencies as required to emergency services and emergency on-call management To monitor and manage any rent, service charges and other cash payments To effectively use IT, communicating via email and recording and reporting interactions, support and evening events via computer-based recording system Inform To carry out regular night cleaning duties as per the evening task list To support young people to abide by house rules, maintain their accommodation and view eviction as a last resort To have a compassionate, supportive attitude towards young people with complex needs To work in non-judgemental, anti-oppressive manner and be friendly and approachable To have a positive and can-do attitude, using initiative to complete necessary tasks without requiring specific instruction (such as completing outstanding actions left by the team). #J-18808-Ljbffr
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Housing Support Worker
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North Shields, United Kingdom YMCA North Tyneside Full timeDo you have experience working with young and vulnerable people? Do you have experience in supporting those with a variety of needs and challenges? Do you have a passion for working within an organisation that is committed to ensuring all belong, contribute and thrive in their community?If you said yes to these questions, we want to hear from you.WORKING...
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