Merchant Onboarding Manager in Hull

6 days ago

Hull and East Yorkshire, United Kingdom Payments Recruitment Full time

Merchant Onboarding Manager - Payments / Acquiring / Merchant Services£40-45k + bonus & benefitsHullOur client is a leading payments technology company, who are building a successful team in their Hull office. As part of the continued business growth, we are keen to hire an onboarding professional to join the business & lead the team. We are a highly motivated and friendly team, with lots of potential for further growth. This is a back office role, Mon-Fri 9-5, leading a small team and ensuring new customers are onboarded compliantly & within agreed service levels.About the rolemanage the onboarding process of all new customers and partners, including AML, KYC and account set-ups, working at scale & pace to ensure successimprove, develop, refine and unify existing processes, and create new ones, to deliver successful, prompt & compliant onboardingsupport commercial teams by communicating best practice when signing up new clientsdevelop a plan to make our processes better, quicker and more robust to achieve the best possible servicemanage, motivate, recruit and develop a team of high performance onboarding associatesAbout youyou are likely to have a good background in customer onboarding & sales support, preferably within payments, merchant services, acquiring, issuing or processing (although we are happy to look at other financial services, insurance or relates onboarding backgrounds)great inter personal skills with brilliant planning & communication abilities, able to work in a high-growth, constantly changing environmentpeople / team leadership experience is key, with ability to plan for change & be super organiseduse your experience of on-boarding to resolve issues, ease concerns and manage escalations #J-18808-Ljbffr

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