Service Delivery Manager
2 weeks ago
The role of Service Delivery Manager – Passive Fire will include : Supervising the operations team carrying out Passive Fire Safety works, fault finding and maintenance duties in accordance with contract and service specifications Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications Managing resources effectively, ensuring tools and equipment are maintained by staff when issues with stock arise then orders are requested that are within budget Preparing quotation and tender documentation as required, to meet customer expectations and to win new business where appropriate Ensuring the correct Schedule of Rates are in place for each job and valuations are noted. Inspect and sign off completed works ensuring compliance with the companies 3rd Party Certification Skills and experiences : To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Fire Risk Assessor Level 3, ILM membership (The Institute of Leadership), NVQ Level 3 in a core trade subject or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. Proven experience of working to deadlines and prioritising work loads Working knowledge of the Fire passive delivery including management experience Experience of working under a third-party accreditation i.e BM Trada requirements Experience of effectively recruiting, managing and developing staff This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence. About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering : 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £44,456 per annum (rising to £46,796 per annum after 12 months, subject to satisfactory performance) (if the link is unavailable please visit the Sanctuary careers website) #J-18808-Ljbffr
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Service Delivery Manager
2 weeks ago
Ipswich, United Kingdom Sanctuary Full timeWe are seeking a Service Delivery Manager – Passive Fire to join our team in Ipswich. The role sits within Compliance and involves coordinating and ensuring the delivery of high‑quality Passive Fire maintenance operations and remedial services across multiple sites, meeting contract and service specifications and customer expectations. Responsibilities...
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Technical Service Delivery Manager
4 days ago
Ipswich, United Kingdom Clarksons Full timeCompany Overview Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique. To...
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Technical Service Delivery Manager
4 days ago
Ipswich, United Kingdom CLARKSON PLC Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global...
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Technical Service Delivery Manager
2 weeks ago
Ipswich, Suffolk, United Kingdom Clarksons Full time £60,000 - £100,000 per yearCompany OverviewClarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.To understand...
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Service Delivery Lead
2 days ago
Ipswich, Suffolk, United Kingdom Queen Square Recruitment Full time £39,000 - £44,000 per yearService Delivery LeadLocation:Travel required to London & Leiston offices (Hybrid – 2 days in office)Contract:6 MonthsDay Rate:£325 – £350 per day (Inside IR35)Security Clearance:Active SC clearance (valid for transfer) requiredAbout the RoleAre you a service management leader with a passion for driving excellence and continuous improvement across...
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Service Delivery Manager
2 weeks ago
Ipswich, United Kingdom Sanctuary Full timeSanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a...
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Passive Fire Service Delivery Manager
2 weeks ago
Ipswich, United Kingdom Sanctuary Housing Full timeA not-for-profit organization in Ipswich is seeking a Service Delivery Manager to supervise operations for Passive Fire Safety. The role requires qualifications like Fire Risk Assessor Level 3 and experience managing resources and staff. The organization offers attractive benefits, including generous annual leave and a pension scheme. Ideal candidates will...
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Strategic Passive Fire Service Delivery Manager
2 weeks ago
Ipswich, United Kingdom Sanctuary Full timeA not-for-profit organization in Ipswich is seeking a Service Delivery Manager - Passive Fire. In this role, you will oversee the delivery of quality Passive Fire maintenance services across sites, manage operations teams, and ensure compliance with health and safety standards. Ideal candidates will have relevant qualifications and experience in management....
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Service Delivery Administrator
4 days ago
Ipswich, United Kingdom Talent Finder Full timeService Delivery Administrator | Ipswich | Suffolk | 9:00 am-5:00 pm Monday to Friday | Part Time considered | £27,000 - £29,000 per annum Full Time (pro rata for part-time hours)Our client has a strong reputation for providing high quality and comprehensive occupational health and wellbeing services throughout East Anglia.They are currently seeking an...
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Service Delivery Administrator
4 days ago
Ipswich, United Kingdom Talent Finder Full timeService Delivery Administrator | Ipswich | Suffolk | 9 : 00 am-5 : 00 pm Monday to Friday | Part Time considered | £27,000 - £29,000 per annum Full Time (pro rata for part-time hours)Our client has a strong reputation for providing high quality and comprehensive occupational health and wellbeing services throughout East Anglia.They are currently seeking an...
