Operations Manager

1 week ago


Marsh Gibbon, United Kingdom Metro Rod Full time

Operations Manager Metro Rod – Oxford, Bicester Salary £40,000 - £45,000 DOE + benefits Metro Rod works with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. With over 60 franchisees across the UK and more than thirty years of experience, we are proud of our reputation for quality service and customer satisfaction. We are looking for an individual experienced in reactive drainage to support the day‑to‑day operations of the Franchise. This is an office‑based role suitable for those who have worked in domestic & commercial reactive drainage. What does it entail? Day‑to‑day management of the office support to team members Liaise with Engineers Collaborate with cross‑functional to develop project plans and timelines Monitor project progress and ensure adherence to deadlines Plan and schedule works to be completed Process quotations Assist the Branch manager with organising vehicle repairs and maintenance Act as the ‘go to’ person for escalations, technical issues, project plans and larger scale works Organise on‑call duties (managing the phone on certain weekdays and weekends) What are we looking for? Previous office management experience Good understanding of Health and Safety Willingness to complete SSSTS course, and possibly SMSTS Ability to write detailed reports and documentation Excellent communication and interpersonal skills Confident and positive character, able to motivate a team Able to build lasting working relationships across the franchise and wider business What You Will Receive 28 days paid holidays Pension Personal development Ongoing Health & Safety and new skills training Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat, 10% off at Pizza Hut, 10% off at Green King and many more Company Pension 20 days holiday, plus bank holidays Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing, Construction #J-18808-Ljbffr



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