Retail Store Manager, Caledonia Park Outlet

Job Location(s): Gretna, ENG, GBTime in Office: OnsiteAt Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.OverviewAs the Store / General Manager you will lead a dedicated team of store associates & leaders every day, to create an exceptional consumer experience. Your focus will be on driving sales, providing excellent customer service, maintaining visual presentations, and developing talent within the store. This role offers opportunities to grow and collaborate with industry leading teammates and partners.What You'll DoDeliver outstanding service to our consumers using our C.H.A.R.M service modelLeads the store team in surpassing performance metrics including sales, consumer service and charmsApply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisionsLead visual presentation, product flow, replenishment, and operational standards throughout the storeBuild Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talentCoordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activitiesContribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. valuesLearn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance proceduresWhat You'll Bring To The Table4+ years of total retail experience, preferably with previous Store Manager experience.Proven leadership skills with the ability to challenge, empower, and drive team resultsStrong communication skills in English and local language (written and verbal) to successfully connect with store team members, operations managers, district managers and corporate partnersProven success with setting and delivering store KPIs and building customer loyaltyFlexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essentialA genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.Strong communication and interpersonal skills, building rapport with consumers and team members alike.A proactive approach to completing tasks efficiently and with attention to detail.Proficiency in MS Office and different POS systemsA commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification. #J-18808-Ljbffr