Fire Detection and Information Controller

We’re looking for a proactive and detail-oriented individual to join our Railway Control Centre (RCC) team as a Fire Detection and Information Controller. This dual-role position plays a vital part in ensuring the safety and smooth operation of our railway infrastructure. As Fire Detection Controller, you will monitor and manage fire detection systems across the Running Tunnels and electrical rooms within the Service Tunnel. You’ll be responsible for identifying active alarms, analysing system data, and promptly notifying the RCC Supervisor to initiate appropriate emergency or maintenance responses. You’ll also coordinate the movement of emergency and maintenance vehicles within the Service Tunnel to ensure safe and efficient access. In your role as Information Controller, you will collect, record, and communicate real-time operational data and event updates. Your work will support seamless railway operations, enhance passenger information accuracy, and contribute to delivering outstanding customer service. This is an exciting opportunity for someone who thrives in a fast-paced environment, values teamwork, and is passionate about safety and service excellence. FDC Responsibilities: Monitor and manage the Fire Detection System in real-time, ensuring all tunnel operations meet Minimum Operational Requirements (MORs). Report any faults promptly to the technical team. Respond swiftly to fire alarms by initiating emergency protocols, including alerting rescue services in both the UK and France (FLOR, SLOR, Rescue Services). Report and accelerate any incidents or accidents within the tunnel to fire crews and the RCC Supervisor to ensure timely and coordinated response. Coordinate safe access and movement of emergency and maintenance vehicles in the Service Tunnel, while ensuring solo workers are monitored and supported. Maintain accurate records using the computerized documentation system, including logbooks, message books, and fault logs. Follow all safety procedures and documentation relevant to the FDC role, ensuring compliance and operational integrity. Operate and manage the Engineering Management System (EMS) lighting interface across all three tunnels. Maintain continuous communication with both UK and French FLOR teams to ensure alignment on all safety-related events. INFOC Responsibilities: Monitor railway operations using the RCC’s mimic display panel and space‑time graphics, maintaining regular communication with fellow controllers and supervisors. Identify and analyse causes of service disruptions, including failures and delays, to support timely resolution. Share critical updates with relevant departments and infrastructure partners during degraded operations (e.g., TCCs, ODM, Eurostar, AFC, Fréthun). Log and track delay reasons and changes to departure times in the Info System to ensure transparency and accountability. Assign and update rake numbers and platform changes for rail missions, ensuring accurate and timely information flow. Communicate service updates via SMS to keep stakeholders informed throughout each stage of rail service events. Adhere to all safety documentation applicable to the Information Controller role. Keep documentation systems current, including logbooks, message books, and fault logs, to support operational continuity. Qualifications and Experience Educated to A‑Level standard or equivalent. Previous experience working in a railway environment and/or control centre is beneficial. Proficiency in English is required, with the ability to communicate in French to an intermediate level (B2 or above) is essential. A valid driving licence is essential to facilitate commuting to the workplace in either the UK or France. What to expect Recruitment Process: Given the nature of this role, the process will include an initial French language competency test (an informal conversation via Teams), a first‑stage interview, Psychometric (Safety Competency) Testing, and a visit to one of our Railway Control Centres (RCC’s) either in the UK or France. In addition, successful candidates will need to pass the medical standard required for this role.The proposed start date for training to commence is March 2026. To find out more about the RCC please watch this video If you are interested in applying, please submit your application online by Monday 5th January 2026. We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, we encourage you to apply as soon as possible. Please Note: From 1 January 2021, non‑British and non‑Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. Before applying for this role, please ensure that you are permitted to apply.For further information, please visit the UK Visa and Immigration Website. Durée du contrat en mois / Contract duration in months (CDD/FTC, détachement/secondment, alternance/apprentice, intérim/seasonal): Type de contrat / Contract Type: CDI / Permanent #J-18808-Ljbffr