Operations Associate

5 days ago


Newcastle upon Tyne, United Kingdom SAGE GROUP PLC Full time

Job Description We're looking for a detail-oriented and proactive Operations Associate to support operational execution and client onboarding within our Embedded Services team. You will help streamline processes, improve documentation, and ensure smooth cross-functional coordination. To succeed in this role, you must bring strong organisational skills and the ability to collaborate effectively across multiple teams. This is a hybrid role requiring 3 days per week in the office in our Newcastle or Barcelona offices. First 90 days Onboarding Timeline 30 days: Learn our onboarding workflows, operational tools, KPIs, and cross-functional processes. Become familiar with current documentation, SOPs, and programme structures. 60 days: Begin owning daily operational coordination activities, updating process documentation, supporting reporting needs, and managing active workstreams. 90 days: Independently manage operational activities and processes, contribute insights to improve workflows, and support the Senior Strategic Operations Partner in identifying process gaps and driving improvement initiatives. Meet the team You will work closely with the Senior Strategic Operations Partner and programme management team. The leadership style is collaborative, supportive, and focused on growth. You'll interact daily with cross-functional partners across Product, Sales, Marketing, Account Management, Support, and IT, gaining visibility into how multiple teams operate together. How success will be measured Success will be evaluated through accuracy and timeliness of operational deliverables, attention to detail, quality of documentation, cross-functional collaboration effectiveness, and contribution to improved onboarding efficiency and KPI tracking. Your ability to proactively identify and flag risks, streamline processes, and support scalable operations will be key performance indicators. Skills you'll gain You’ll develop skills in operational strategy, process optimisation, cross-functional coordination, reporting and KPI tracking, programme support, and documentation design. You'll also gain insight into enterprise onboarding, internal stakeholder management, and operational scalability. Key Responsibilities Snapshot of your day-to-day Strong organisational skills and high attention to detail Ability to work cross-functionally and communicate effectively Comfort working with processes, documentation, and multiple workflows Analytical mindset with interest in KPIs and operational metrics Proactive, adaptable, and eager to learn fast in a dynamic environment English fluency About Sage Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance: Benefits Benefits video - https://youtu.be/TCMtTYUUiuU Comprehensive health, dental and vision coverage Work away scheme for up to 10 weeks a year Ongoing training and professional development Paid 5 days yearly to volunteer through our Sage Foundation Flexible work patterns and hybrid working #J-18808-Ljbffr



  • Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    The Associate Research Operations Specialist is responsible for providing operational support to the NHS Business Services Authority’s (NHSBSA) large community of User Researchers. Working across the Research Operations specialisms of participant recruitment, governance, asset management, guidance & templates, tools and insight management the Associate...


  • Newcastle upon Tyne, United Kingdom Sage Full time

    Operations Associate – Embedded Services Location: Newcastle Upon Tyne, England, United Kingdom We’re looking for a detail-oriented and proactive Operations Associate to support operational execution and client onboarding within our Embedded Services team. You will help streamline processes, improve documentation, and ensure smooth cross‑functional...


  • Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    The Associate Research Operations Specialist is responsible for providing operational support to the NHS Business Services Authoritys (NHSBSA) large community of User Researchers. Working across the Research Operations specialisms of participant recruitment, governance, asset management, guidance & templates, tools and insight management the Associate...

  • Operations Associate

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Gopuff Full time £10,000 - £12,000 per year

    Overview: Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving...


  • Newcastle upon Tyne, United Kingdom Sage Full time

    Job Title Operations Associate - Embedded Services Job Description We're looking for a detail-oriented and proactive Operations Associate to support operational execution and client onboarding within our Embedded Services team. You will help streamline processes, improve documentation, and ensure smooth cross-functional coordination. To succeed in this role,...


  • Newcastle upon Tyne, United Kingdom SAGE GROUP PLC Full time

    A global technology company is seeking an Operations Associate to support operational execution and client onboarding. This hybrid role involves working 3 days a week in the office and requires strong organizational skills and effective cross-functional communication. You will streamline processes, improve documentation, and work closely with various teams...


  • Newcastle upon Tyne, United Kingdom Sage Full time

    An innovative tech firm is seeking a detail-oriented Operations Associate to enhance operational execution and client onboarding in their Embedded Services team. This hybrid role involves collaborating with multiple teams, improving documentation, and process optimisation. The ideal candidate should have strong organisational skills, be proactive, and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage Full time £24,000 - £60,000 per year

    We're looking for a detail-oriented and proactiveOperations Associateto support operational execution and client onboarding within our Embedded Services team. You will help streamline processes, improve documentation, and ensure smooth cross-functional coordination. To succeed in this role, you must bring strong organisational skills and the ability to...

  • Associate Director

    7 days ago


    Newcastle Upon Tyne, United Kingdom RPS Group Plc Full time

    RPS have an opportunity for an Associate Director within our Clean Water Technical Team. The Associate Director will be responsible for the overall management, direction and performance of our Analytics and Software teams, as well as for building strong client relationships. This is a unique opportunity for a candidate with experience in leading the delivery...

  • Associate Director

    4 days ago


    Newcastle upon Tyne, United Kingdom RPS Group Plc Full time

    Job DescriptionRPS have an opportunity for an Associate Director within our Clean Water Technical Team. The Associate Director will be responsible for the overall management, direction and performance of our Analytics and Software teams, as well as for building strong client relationships. This is a unique opportunity for a candidate with experience in...