Social Insights Freelancers

3 days ago


Greater London, United Kingdom Social Element Full time

Where Remote either UK or United States based. Type Freelance Join Us at The Social Element Founded 23 years ago we were a leading global and independent full-service social media agency on a mission to Make Social Better for everyone. To us better social means creating unskippable content making scrolling safer for everyone creating stronger connections with each other and making a huge impact. Is this you You will be known for great storytelling and insight generation. You will have fantastic communication and time management skills and be able to work confidently within an agency structure in order to bring the best work to your clients. Your clients You will manage the reporting programmes of clients being responsible for their strategic monthly and quarterly reporting. Youll act as a trusted partner to these clients knowing their business objectives and reporting against these. Projects & Innovation Confident in working across a variety of insights project types from standard social listening projects through to trends and audience work streams. Youll have Proactive client development Support the Client Services Team in identifying opportunities for upselling. Culture & Tech savvy Understand whats happening in the zeitgeist (whether you get your news from TikTok or the web). While also staying up to date with platform and social listening vendor changes. What Youll Do As a Social Insights Freelancer you will be supporting the Social Insights Team to ensure effective delivery of social media performance reports on client projects. Deliver insights projects end-to-end from research design analysis and visualisation to delivery. Deliver your projects on time and to a high standard working in collaboration with more senior members of the team. Contribute to proposals and scopes in collaboration with the head of insights and client services teams. Requirements 4 years experience working in an insights role. Experience working for multi-market clients Strong technical experience in social listening tools such as Talkwalker Hootsuite or Sprinklr. Experience with Global Web Index or similar is a bonus. Fantastic attention to detail organisational and time management skills. Honed storytelling skills and comfortable in presenting your work. Competent in using Microsoft / Google Suite with a focus on powerpoint and excel. Bonus Experience of working on automotive financial services retail or travel. The Hiring Process The hiring process may vary depending on the project but is usually made up of the following stages : Intro call - with one of the talent team. Interview with Senior Data Analyst and Social Media Insights Manager. Our Diversity Equality & Inclusion Commitment We are proud to be an Equal Opportunity employer. Our recruitment process is fair transparent and based on merit skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background. We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply. We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates so even if you feel you dont fulfil all the requirements we encourage you to still apply we’d love to hear from you How To Apply If all this sounds like you simply upload your CV / resume and a cover letter (or a link to your cover letter video if you prefer). Things to include in a cover letter : Details of your personal / professional experience in social media and insights. Why you are interested in being part of our team at The Social Element. If you would prefer to submit your application in a different format please feel free to get in touch with us at and we will be happy to assist you in any way we can. We are excited to receive your application #J-18808-Ljbffr



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