Customer Service
6 days ago
Customer Service - Personal Banker Join to apply for the Customer Service - Personal Banker role at RBS. This position is based in the United Kingdom. Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. Job Description Join us as a Customer Service Personal Banker in Lanark. You’ll be integral to guiding and supporting our valued customers, helping them to achieve their financial goals wherever they’re based. You’ll play a key role in supporting our Mobile Bank team, delivering banking services to our customers. In addition to around 100 hours of high-quality training, we’ll support you to achieve a Foundation Certificate in Responsible Banking and your Driver Certificate of Professional Competence (CPC). This job does not meet Skilled Worker visa sponsorship requirements. What you’ll do Bringing our services to remote locations, customers will be at the very heart of your role. You’ll be committed to providing outstanding service in every interaction and become a trusted figure in your communities, building relationships with customers in a range of locations and helping with everyday banking needs. You’ll drive the Mobile Bank vehicle at least once per month, providing cover when the principal driver is out of the business. Day‑to‑day responsibilities include: Having proactive conversations, understanding the needs of our customers and helping them with their banking needs Completing general banking requests such as payments, balance enquiries and transfers Working with high levels of accuracy, providing each customer with a seamless and positive experience Keeping up to date with changes to vehicle and driver legislation Ensuring the safe operation of the Mobile Bank vehicle, making sure it complies with all health and safety regulations and remains roadworthy at all times Skills and qualifications You’ll need to be over 25 and have held a valid driving licence for two years to drive one of our Mobile Branch vehicles. You’ll ideally already have a category C1 licence, but if you don't, we’ll provide comprehensive training and cover the cost. We’ll also support you in achieving your CPC, which is a key requirement of the role. We’ll also be looking for: A passion for customer service and strong attention to detail The ability to thrive under pressure and the determination to continuously improve service for our customers while meeting your personal and branch goals Strong interpersonal skills and the ability to work well as part of a team The commitment to develop new skills and responsibilities A good understanding of process guidance and risk procedures, and the need to adhere to them How we’ll reward you You’ll join us on a competitive salary starting of £26,010 pro rata for the hours you work. You’ll also benefit from: A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme A generous holiday entitlement of 33 days, pro rata for hours worked A monthly contribution to your retirement fund Other information Your working pattern: part time for 23 hours per week, with flexibility within 9am-5pm, Monday to Friday, rotational Saturdays and bank holidays. Your learning journey: comprehensive training programme and ongoing coaching, study towards a recognised external qualification. Seniority level Entry level Employment type Part‑time Job function Finance and Sales Industries Banking #J-18808-Ljbffr
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Customer Services Administrator
7 days ago
Lanark, United Kingdom Nicholson Plastics Full timeNicholson Plastics is a market leader in the manufacture and supply of Water Tank solutions. The company has over 50 years’ experience in the Water Storage market in the UK market. The company also offers full end to end project management service, supporting the design, manufacture and installation of solutions for the water storage industry. Our company...
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Customer Service
7 days ago
Lanark, United Kingdom Royal Bank of Scotland Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in Lanark - You’ll be...
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Customer Service
6 days ago
Lanark, United Kingdom RBS Full timeCustomer Service - Personal Banker, Mobile Branch Lead Join to apply for the Customer Service - Personal Banker, Mobile Branch Lead role at RBS. Job Description Join us as a Personal Banker, Mobile Branch Lead. If you have a passion for delivering excellent customer service along with good banking knowledge, we’d like to hear from you. We’ll look to you...
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Customer Service
1 week ago
Lanark, United Kingdom NatWest Group Full timeJoin us as a Personal Banker, Mobile Branch Lead If you have a passion for delivering excellent customer service along with good banking knowledge, we’d like to hear from you We’ll look to you to deliver an exceptional experience to our customers who use our mobile branch banking services Crucial to this role will be your ability to complete our mobile...
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Customer Service
2 weeks ago
Lanark ML ET, United Kingdom NatWest Group Full time £26,010 - £40,000 per yearJoin us as a Personal Banker, Mobile Branch LeadIf you have a passion for delivering excellent customer service along with good banking knowledge, we'd like to hear from youWe'll look to you to deliver an exceptional experience to our customers who use our mobile branch banking servicesCrucial to this role will be your ability to complete our mobile branch...
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Customer Advisor
21 hours ago
Lanark, United Kingdom Sainsbury's Full time**Customer Advisor - Argos**: **Rate**:£12.45 per hour** **Location**:Lanark Argos, Lanark, ML11 7LQ** **Hours**:Part time, 6 hours per week** **Contract type**:Fixed-Term Assignment** **Business area**:Argos Retail** **Closing date**:20 July 2025** **Requisition ID**:400004612***: **Shift hours** **Monday**:09:00 - 20:00** **Tuesday**:09:00 -...
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Customer Team Member
7 days ago
Lanark, United Kingdom Coop Full time**Customer Team Member** Location: 110 Main Street, Forth, ML11 8AB Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 5 varied shifts over 7 days including early mornings (from 6:15am), afternoons, late evenings (until 10:15pm) and weekends, to be discussed at interview. Full...
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Customer Team Leader
7 days ago
Lanark, United Kingdom Coop Full time**Customer Team Leader** Location: 75 Carlisle Road, Blackwood, Lanark, ML11 9RZ Pay: £10.45 per hour + great benefits. Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings store opening, afternoons, late evenings store closing and weekends, to be discussed at interview Full...
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Service Administrator
1 week ago
Lanark, United Kingdom Hamilton Ross Group Full time**The Hamilton Ross Group are leading suppliers of Agricultural, Groundcare and Construction machinery in Central Scotland.** **Responsibilities**: Reporting to the Service Manager, you will be responsible for assisting them and the rest of the team with the day to day running of the Service Department. It is a large department and duties include booking in...
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Registered Service Manager
1 week ago
Lanark, United Kingdom Capability Scotland Full timeRegistered Service Manager – Children’s Residential Services Hours: 37 hours per week Location: Lanark, ML11 7RR Salary: £44,101.00 per annum At Capability Scotland, our mission is to deliver the highest quality services, tailored to the individual needs of disabled people. Stanmore House Residential acts as both a boarding element to Stanmore House...
