Application Support Engineer

3 days ago

Southampton, United Kingdom Gen II Fund Services Full time

Job Category: Information TechnologyRequisition Number: APPLI002111Posted: February 25, 2025Employment Type: Full-TimeWork Type: HybridLocationsGen II (UK) SouthamptonFusion 3, Solent Business Park4500 ParkwaySouthampton, WHIT PO157AD, GBRAs an Application Specialist, you will play a pivotal role in configuring, implementing, and maintaining Fenergo and similar applications, ensuring smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management, and peer technology teams, to support and enhance the use of the Fenergo platform across the organization.Primary Responsibilities:Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently.Support the design, development, and implementation of Data Management strategies for Fenergo.Provide ongoing system administration, troubleshooting, and issue resolution.Conduct regular system maintenance, including updates, patches, and system health checks.Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures.Support integration efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems.Support testing of new features and enhancements, ensuring minimal disruption to daily operations.Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions.Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision-making.The ideal background for this role:Bachelor’s or Master’s degree (or equivalent higher education) in Information Technology, Data Engineering, or a related field.Proven experience working with Fenergo or similar AML/KYC management software (minimum of 3 years).Experience in system configuration, customization, and integration of financial applications.Proficiency in SQL and data query languages to extract and manipulate data.Familiarity with reporting and analytics tools used in conjunction with Fenergo (e.g., Microsoft Excel, Power BI, or similar).Familiarity with “low code platforms”, such as Microsoft Power Platform or similar.Self-motivated, proactive, with a strong sense of ownership, initiative, and problem-solving abilities.Excellent communication skills, with the ability to translate complex technical concepts to non-technical stakeholders.Detail-oriented and able to manage multiple priorities in a fast-paced environment.Ability to work independently as well as collaboratively within a team.Excellent communication skills in English.Role Location/Hybrid Schedule:This role can be based in our Jersey, London, Southampton, Luxembourg, or Dublin offices. Although the nature of most roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken are dependent on the demands and needs of the business, the office space available, and the individual’s preferences and circumstances. #J-18808-Ljbffr

  • Application Engineer

    3 days ago

    Southampton, United Kingdom EXFO Full time

    EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active...

  • Application Engineer

    2 days ago

    Southampton, United Kingdom EXFO Full time

    EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active...

  • Application Engineer

    2 weeks ago

    Southampton, Southampton, United Kingdom EXFO Full time £30,000 - £60,000 per year

    EXFO develops smarter network test, monitoring and analytics solutions for the world's leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active assurance...

  • Application Support Specialist

    2 weeks ago

    Southampton, United Kingdom ANSON MCCADE Full time

    Application Support Specialist Hybrid (Southampton)Open to candidates from operational, logistics, or trade environments with ERP experienceWere hiring an Application Support Specialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms used xsabvtc in...

  • Applications Engineer

    3 days ago

    Southampton, United Kingdom EXFO Full time

    EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! 1 worldwide in fiber optic test solutions and has the largest active assurance deployment. Our broad portfolio of intelligent hardware and...

  • Application Support Specialist

    3 weeks ago

    Southampton, United Kingdom Anson Mccade Careers Full time

    Application Support Specialist Hybrid (Southampton)Open to candidates from operational, logistics, or trade environments with ERP experienceWere hiring an Application Support Specialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms used in builders...

  • Staff Field Application Engineer

    1 week ago

    Southampton, Southampton, United Kingdom Boston Dynamics Full time £60,000 - £100,000 per year

    Job SummaryThe Staff Field Application Engineer serves as the senior technical authority for Boston Dynamics' Certified Integrator initiative. This role ensures that regional integration partners consistently deliver high-quality integrations, acting as the escalation point for complex technical issues and driving continuous improvements to both products and...

  • 2nd Line

    1 week ago

    Southampton, United Kingdom Mexa Solutions LTD Full time

    2nd Line / 3rd line Application Support Analyst required for a leading and rapidly growing technology organisation in Southampton. This role will be home based, but you must be local to Southampton for being on-call (1 week in 5). 2nd Line / 3rd line Application Support Analyst HOME BASED / travel to Southampton when called out (on call 1 in 5...

  • Team Lead

    1 week ago

    Southampton, United Kingdom EXFO Full time

    Team Lead - Application Engineering EMEA Main locations: Southampton, GB Job Type: Full-time Workplace type: Remote Offer number: 5225 EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper‑scalers and leaders in the manufacturing,...

  • Application Support Specialist

    1 week ago

    Southampton, United Kingdom Anson Mccade Full time

    Job DescriptionApplication Support Specialist Hybrid (Southampton)Open to candidates from operational, logistics, or trade environments with ERP experienceWere hiring an Application Support Specialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms...