Leadership Team Co-ordinator

WSET's purpose is to empower people through inspiring learning experiences all over the world. We offer a comprehensive suite of globally recognised qualifications covering wines, spirits and sake.

We are the world's leading provider of qualifications in wines, spirits, beer and sake, delivering over 140,000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs).

WSET is a global organisation and we are proud to have people who work for us all over the world. We have people in Australia, Canada, China, Hong Kong, Singapore and the USA as well as the UK.

The successful applicant will contribute to a culture of integrity, empowerment, dynamism, and inclusivity within WSET.

WSET fosters a welcoming, empathetic and inspiring culture that empowers our global talent to innovate and thrive.

Leadership Team Co-ordinator

Confidentiality | Organised | Detail-oriented | Strong literacy and minute-taking ability

The Leadership Team Co-ordinator provides administrative, planning, and event support to the Chief Executive Officer while also assisting the wider Leadership Team. You will play a crucial part in ensuring the efficiency of WSET by delivering personalised and timely support and will be a key point of contact across the business. Building strong relationships with internal teams and contributing to initiatives that foster a positive workplace culture are expected as well as engaging with WSET's Board of Trustees and other stakeholders to facilitate smooth communication and collaboration.

Key responsibilities:

1. Scheduling and travel
   • Manage calendars for the CEO, Leadership Team (LT) and PMO, coordinating meetings, board sessions, and travel.
   • Oversee agenda planning and business reservations.
   • Act as a key liaison between internal teams and external stakeholders.
2. Meeting co-ordination
   • Plan Trustee meeting, AGMs and Partner meetings.
   • Create agendas and take accurate minutes for Trustee, LT and other meetings.
   • Plan and organise offsite meetings.
3. WSET Jobs Board - Communications and engagement
   • Manage WSET job board, LinkedIn and X (Twitter) updates, ensuring timely posts and engagement.
   • Respond to queries and troubleshoot issues.
4. Administrative and governance support
   • Oversee the Global Travel Management system.
   • Manage contract management system.
   • Process invoices and order business cards.
   • Review and approve LT expenses.
   • Prepare reports, presentations, and briefing materials as required.
5. Events and social engagement
   • Support the marketing events team with Diploma graduation administration event/ceremony.
   • Support the Fun & Social initiatives group/participate in culture group(s).

This role requires discretion, strong organisational skills, a high degree of literacy and minute-taking expertise and the ability to manage multiple priorities with professionalism and efficiency.

Definitions:

Fully remote - Can be performed entirely remotely from any location.

Hybrid remote - Performed as a mixture of in-office and remote work.

Temporarily remote - Performed in a single location, such as an office or at a job site, but which is temporarily remote during special circumstances.

UK Benefits

Annual Leave - 27 days pa + public holidays, increases with service; ability to buy/sell 5 days.

Pension (Generous options available after three months).

Health insurance (after three months):

Vitality scheme - post probation - Access to virtual GP appointments, Rewards include Caffe Nero drinks, Cinema Tickets, Apple Watch, Cash Back on Waitrose shopping, 75% off at Champneys, 6 month subscription with HeadSpace, Discounted Weight Watchers membership and gyms, Smoking Cessation day worth £300 and half price health screens.

Eye voucher scheme.

Food and drink in the office.

Nespresso coffee makers and a range of other drinks, fruit, cereals, soups.

Season ticket & gym membership loan scheme.

Group income protection scheme.

EAP - 24/7 confidential help and support from trained counsellors and advisors.

Death in service - 4x annual salary paid to nominees with associated bereavement support for family.

Enhanced family friendly leave and pay.

Celebration vouchers.

Cycle2Work scheme.

Discretionary bonus.

Development - WSET's in-house training and qualifications in Wines, Spirits, Sake and Beer as well as other professional development opportunities.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned, at any time.