Franchise Commercial Officer

Your Role We're seeking three Franchise Commercial Officers within our Franchise Commercial directorate to contribute to the success of our contracts across Bus, Metrolink and Franchise Assets. You’ll support our Commercial Leads in managing contracts throughout their lifecycle. You will be a vital link between TfGM and transport operators, ensuring compliance, managing contract changes, and supporting performance monitoring. Your work will help us deliver value for money, develop new ways of working, and ensure effective investment in Greater Manchester’s transport network. For more info see Job Profile below. Who are we? You’ll join the Franchise Commercial directorate within Finance, Commercial & Corporate Services, a team dedicated to delivering high‑quality, value‑driven services for the people of Greater Manchester. We offer a supportive environment with opportunities for professional growth, community impact, and the chance to work on projects that shape the region’s future What You'll Bring What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt. We’re looking for someone with strong analytical and numerical skills, who is comfortable working with data to inform decisions. You will ideally have some experience in commercial or contract administration, but more important is your aptitude to learn, your attention to detail, and your ability to work collaboratively in a team. If you’re proactive, IT literate, and eager to develop your commercial skills, we want to hear from you What We Can Offer You These are permanent roles, with a salary of £40,650 - £45,107. At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to #talkflexibleworking to help colleagues maintain a healthy work life balance. Our Benefits Include Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more. Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work. Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions. Enhanced family‑friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time. Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website What's next? If you believe you have the skills and experience required, we’d really like to hear from you To apply please submit your CV and complete your application ensuring that you provide clear examples against the criteria questions, all appointments will be based on merit. Our short‑listing process is anonymised, so please do not include your name or contact details on your CV. If any personal details are included these will be visible to the hiring manager. We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here. For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following linkEmployers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor. Please note we may close the advert early if we receive a high volume of applications. NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV. #J-18808-Ljbffr