Employee Relations Specialist

Location: Newcastle | Function: People & Culture | Hours: Part time 22.5 hours per week

At AND-E, we’re proud to be one of the fastest-growing insurance companies — and even prouder of the warm, inclusive culture we’re building. We’re committed to creating a diverse community, combining a unique mix of talents and perspectives to help drive our business forward.

We’re growing, and we’re looking for an Employee Relations Specialist to join our People & Culture team in Newcastle on a part time, permanent basis: 22.5 hours per week

In this role, you’ll deliver a best-in-class People Advisory service, supporting managers across the business with expert guidance on employee relations and people management. Your insights and expertise will help shape a positive employee experience, aligned with our values and culture.

AND-E was proud to be shortlisted for Best Insurance Employer at the 2022 British Insurance Awards, earning a 5-star rating — a reflection of our commitment to our people.

If you're ready to take your career further, faster — this is your opportunity.

Responsibilities:

- Provide insightful monthly reports to operational managers, identifying trends and supporting improvement initiatives.

- Coach and guide people managers through all Employee Relations matters.

- Support onboarding and induction for new People Managers.

- Assist in managing organisational change programs alongside leadership.

- Collaborate across business functions to deliver a seamless people service.

- Support People Services with complex queries, driving continuous improvement and user experience.

- Maintain and update people policies, ensuring compliance and accessibility.

- Oversee governance of regulatory and legislative requirements (e.g., Visa, GDPR, Employment Law).

- Support line manager development and training initiatives.

- Champion culture, wellbeing, and diversity, contributing to DE&I goals.

- Help deliver People & Culture strategies aligned with business objectives.

Knowledge, Experience & Qualifications:

- CIPD Level 5 Qualification or proven and demonstrable experience required

- Ability to use data to create meaningful insight in support of operational performance

- Process improvement and organisational skills, with a commitment to building internal and external relationships

- Experience in influencing stakeholders

- Exceptional verbal and written communication skills

- Skill in considering the wider context and making impartial judgments in differing situations

- Comfortable working under own initiative, making decisions and seeking counsel where necessary

- High level of business integrity and professionalism

- Innovative, customer focused and proactive approach to resolving problems, taking ownership and accountability

- Excellent use of IT and Microsoft packages.

Why Join Us?

At AND-E, your growth matters. We support your development in your current role while offering chances to explore new opportunities and advance your career.

What makes us stand out:

Award-Winning Employer: Named Best Large Insurance Employer 2023 at the British Insurance Awards.

Work-Life Balance: Flexible working that fits your life — whether it’s a school play or a home delivery.

Competitive Salary & Benefits:

* Up to 28 days annual leave (plus buy/sell option)

* Discretionary annual bonus

* Private medical insurance

* Life assurance

* Health, wellbeing, and financial support (EAP, virtual GP, flu jab vouchers, and more)

* Family-friendly policies including:

* Paternity pay - two weeks leave paid at 100% of your average earnings

* Maternity and shared parental leave - two weeks paid at 100% of your average earnings, then 18 weeks at 90% of your average weekly earnings

* £200 baby bonus

* Additional perks like pension advice, season ticket loans, cycle schemes, and financial flexibility tools.

We’re committed to a diverse, inclusive workplace where everyone is valued and supported, including embracing neurodiversity.

Equal Opportunities: We treat all employees and applicants fairly regardless of age, gender, ethnicity, disability, or any protected characteristic.

Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We’re committed to ma