IT Helpdesk Specialist – 1st Line Support

1st Line Support Technician Norwich | £14 per hour Full-Time | 3-Month Contract (January - March) Start Date: Early January We are supporting an established organisation in Norwich seeking a proactive and customer-focused 1st Line Support Technician to join their IT Service Desk on a 3-month contract, running from January through to the end of March. This...

1st Line Support Technician Norwich | £14 per hour Full-Time | 3-Month Contract (January - March) Start Date: Early January We are supporting an established organisation in Norwich seeking a proactive and customer-focused 1st Line Support Technician to join their IT Service Desk on a 3-month contract, running from January through to the end of March....

1st Line Support Technician Norwich | £14 per hour Full-Time | 3-Month Contract (January - March) Start Date: Early January The Role As a 1st Line Support Technician, you will be responsible for: Acting as the first point of contact for IT‑related queries via phone, email, and ticketing systems Providing technical support for hardware, software, user...

Second Line Helpdesk Engineer Up to £30k per year Kings Lynn (Norfolk) Hybrid (2 to 3 days a week) A Second Line Helpdesk Engineer provides advanced technical support to resolve complex hardware, software, and network issues for end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely...

1st Line Support Analyst Salary - up to £21k depending on experience. Hours of Work: Mon-Fri 8am-6pm (Rota If you have 1-2 years' experience within IT service desk perfect! If not, we are completely open to background, as long as you have excellent customer service skills with an aptitude for technology, either way you will be trained, we just need the...

Job specification Reporting To: Customer Operations Manager Department: Customer Operations - Norwich office Contract: Full-time, Permanent (Mon-Fri 9am - 5pm) Location: Norwich **Salary**: £24,000 - £26,000 annum basic Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym...

Service Team Leader needed for my client in Norwich. My client is looking for an experienced IT Support professional with experience in 1st and 2nd line support. You will be leading the Service Desk function of the team and ensuring high level of customer support. This is a hands-on role and you will be requiredto provide 1st and 2nd line support. Fully...

A technology solutions provider is seeking a Second Line Helpdesk Engineer to provide advanced technical support for complex hardware and software issues. The ideal candidate will have experience in troubleshooting and diagnosing problems. This role offers a salary of up to £30k per year, with a hybrid working model, requiring attendance 2 to 3 days a week...

Job Title: 1st Line Support TechnicianContract Type: Permanent Full-TimeSalary: Negotiable dependent on experienceBenefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance ProgrammeOffice Location/Working Policy: Norwich - office basedWorking Hours: Shift rotation)What to wear: Smart casualThe RoleYou...

Role Description: This section requires a few sentences on each of the below: - A brief introduction to the team the role forms part of - The team vision and focus - A high-level intro into the role and how it fits into the team Role Description - The escalations team is here to pick up from where our 1st line support team left off, our primary purpose is...