Nights Guest Service Assistant
2 days ago
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24 / 7 access to our employee assistance programme Uncapped incentives to reward you for your contributions Minimum of 28 days holiday Staff meals on duty Paid breaks Starting salary above national minimum wage Access to hotel gym facilities Free staff parking A day in the life of… As our Nights Guest Service Assistant you’ll be responsible for providing exceptional customer service to guests, including checking them in and out, handling inquiries and complaints, booking reservations. You’ll need to maintain a clean and organised front desk area, possess excellent communication and interpersonal skills, and be knowledgeable about hotel policies and amenities As an integral part of night time operations in the hotel, your role extends beyond the front desk You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work skillset. This role is unlike any other in our hotel and offers development opportunities across all departments. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay. What do we need from you? Attention to detail : it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained. Communication skills : it’s important that you possess excellent communication skills, both verbal and written, to effectively communicate with guests and colleagues. Customer service skills : You should be friendly, welcoming, and able to handle guest inquiries and complaints in a professional and courteous manner. Organisational skills : it’s important that you have a strong attention to detail to manage guest reservations and maintain a clean and organised workspace. Technical skills : A Guest Service Advisor should have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage Teamwork : you’ll be a first class team player ready to work in tandem with all other operational colleagues in the hotel Please note that we will only be accepting applicants who are age 18 or above for this role At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’ So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality. #J-18808-Ljbffr
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Nights Guest Service Assistant
1 week ago
West Drayton, United Kingdom Aimbridge Full timeWho are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first”...
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Nights Guest Service Assistant
1 week ago
West Drayton, Greater London, United Kingdom Holiday Inn Full time £20,000 - £24,000 per yearJob Ref: INT24332Branch: Holiday Inn and Staybridge Suites London HeathrowLocation: Holiday Inn and Staybridge Suites London HeathrowSalary/Benefits: Competitive Salary and BenefitsContract type: PermanentHours: Full TimeHours per week: 40Posted date: 03/12/2025Closing date: 05/01/2026Who are we?Aimbridge Hospitality EMEA are a division of the global...
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Night Guest Service Assistant
1 week ago
West Drayton, United Kingdom Aimbridge Full timeA leading hospitality company in West Drayton seeks a Nights Guest Service Assistant to provide exceptional customer service, manage guest check-ins and check-outs, and ensure a clean front desk area. Ideal candidates will possess strong communication, detail orientation, and teamwork skills, with basic computer proficiency. Opportunities for broader...
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Night Guest Services Pro
2 days ago
West Drayton, United Kingdom Aimbridge Hospitality Full timeA leading hospitality company in West Drayton seeks a Nights Guest Service Assistant to deliver stellar customer service, manage guest check-ins and support evening operations. The ideal candidate will possess exceptional attention to detail, outstanding communication and customer service skills. Responsibilities include maintaining the front desk area,...
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Night Guest Service Assistant
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Guest Service Assistant
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West Bromwich, United Kingdom Sure Hotels by Best Western Birmingham West Bromwich Full timeOur mission at **Sure Hotels by Best Western Birmingham West Bromwich **is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - you could be our next **Guest Service Assistant!** As part of our team you can enjoy the following benefits: - Perkbox - monthly freebies, highstreet brand...
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Guest Service Assistant
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West Bromwich, United Kingdom Sure Hotels by Best Western Birmingham West Bromwich Full timeDo you love hospitality? Then we have the perfect opportunity for you! We have a fantastic position of Guest Services Assistant at our newest hotel. Our West Bromwich Hotel is part of the Best Western brand and with such a fantastic brand you better believe the benefits are fantastic too! We love to invest and develop our team so there is always potential...
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Guest Relations
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West Drayton, Greater London, United Kingdom Marriott International Full time £40,000 - £60,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Heathrow Hotel, Heathrow Airport, West Drayton, England, United Kingdom, UB7 0HJVIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryThe Guest Relations & Quality Manager (Community Manager) is the principle orchestrator and welcoming...
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West Drayton, United Kingdom Leonardo Hotel London Heathrow Airport Full time**Job Ref**:JI24900 **Branch**:Leonardo Hotel London Heathrow Airport **Location**:Leonardo Hotel London Heathrow Airport **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:11pm to 7.30am **Hours per week**:40 **Posted date**:18/10/2024 **Closing date**:20/11/2024 Be Yourself - Be a Bold Team...
