Senior Operations

5 days ago

Little London, United Kingdom Pearl Lemon Full time

Senior Operations & Systems Governance Lead (Remote) Join to apply for the Senior Operations & Systems Governance Lead (Remote) role at Pearl Lemon. About Pearl Lemon Group Pearl Lemon Group is a UK‑registered multi‑brand growth ecosystem operating across 15+ verticals including consulting, SEO, lead generation, accounting, legal, PR, gaming, and food & beverage. We’re remote‑first with a global team of ~134 people across 30+ nationalities. The Role Your job is to take control of oversight, rebuild governance, and guide leadership through a structured stabilisation and improvement process. You’ll coordinate multiple vendors, internal teams, and cross‑functional stakeholders, diagnose issues, design governance frameworks, and deliver executive‑level reporting. What You’ll Do Lead diagnostic reviews and conduct structured assessments to identify root causes of operational or process failures. Map issues across teams, systems, and vendors to determine ownership gaps. Build governance charters, meeting cadences, dashboards, and clear accountability models. Implement control mechanisms that prevent drift and restore operational rhythm. Produce measurable standards for vendors and internal teams. Create performance reporting and provide strategic recommendations. Deliver evidence‑based reports with clear recommendations and structured updates. Act as a trusted advisor, ensuring leadership has clarity to make strategic decisions. Support internal teams in adopting frameworks and processes. Experience We’re Looking For We don’t require a specific sector background; success typically comes from consulting, operations, systems integration, shared services, finance operations, payroll oversight, PMO, transformation, and related fields. Experience stabilising complex operational environments. Ability to manage multiple vendors or systems in parallel. Strong governance, PMO, or process improvement skills. Experience dealing with ambiguity and high‑stakes situations. Ability to produce clear, executive‑friendly reporting. Structured, analytical mindset. Excellent communication skills – direct, concise, confident. What You’ll Gain Career‑changing platform with high‑stakes projects inside transformative organisations. Autonomy & ownership with no micromanagement. Founder‑level learning via Pearl Lemon Academy and MBA programmes. Global team and exposure across UK, India, Pakistan, South Africa, Europe, and beyond. Fast growth environment rewarding speed, consistency, and ambition. Who Thrives Here People who take control, not wait for instructions. People who simplify rather than complicate. People who think in systems. People who communicate clearly and directly. People who enjoy ambiguity and turning chaos into order. How To Apply If this sounds like the kind of challenge you’re built for, send your application now. Submit your application through our hiring form: https://apply-to-pearllemon.paperform.co/. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Marketing Services Locations Remote #J-18808-Ljbffr

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