Customer Services Team Leader
1 week ago
Customer Service Advisor Team Leader Warwickshire Hospital | Administration | Permanent | Full Time Up to £31,415 per annum depending on experience 37.5 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we’ll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you. Our Warwickshire Hospital has an opportunity for a Customer Service Advisor Team Leader. You will be the direct leader for our team of Customer Service Advisors, and have an important part in the Hospital’s performance. As our Customer Service Advisor Team Leader, you will: Ensure the work within the customer service advisor team meets all required standards and timescales Ensure all patient quotes, data and information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format Work alongside Clinic Bookings to ensure clinics are open and closed appropriately, allowing consultants to maximize their clinic time Work closely with the Patient Services Manager to enhance processes across all administration departments Ensure that work is carried out to deadlines and within agreed working practices and procedures Responsible to ensuring that team complete mandatory training within timescales provided Lead the co‑ordination, performance management and staff rota scheduling for a team of up to 10 FTE Follow the recruitment process and conduct interviews Participate in the induction, training and mentoring of new staff Responsible for all absence management and annual leave including return to work interviews Manage your time effectively between managerial workload and administrative duties Complete regular 1‑2‑1 meetings and team meetings Conduct annual performance development reviews Works closely with the heads of all departments to ensure smooth and efficient admin processes To succeed as a Customer Service Advisor Team Leader, you will need: Experience in Customer Service A forward thinking, proactive approach Methodical approach to task management A good understanding of CRM systems such as Salesforce A team player Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Nuffield Health Warwickshire Hospital Nuffield Health Warwickshire Hospital specialties include orthopedics, spinal surgery, eye care, oncology, diagnostic imaging, and general surgery. We are located on the outskirts of Royal Leamington Spa with easy access by rail and road – we have a large, free car park. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you. #J-18808-Ljbffr
-
Customer Services Team Leader
1 week ago
Royal Leamington Spa, United Kingdom Nuffield Health Brentwood Full timeCustomer Service Advisor Team Leader Warwickshire Hospital | Administration | Permanent | Full Time | Up to £31,415 per annum depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award‑winning hospitals and leisure facilities to flagship community programmes – we’ll do...
-
Customer Services Team Leader
7 days ago
Royal Leamington Spa, United Kingdom Nuffield Health Warwickshire Hospital Full timeCustomer Service Advisor Team LeaderWarwickshire Hospital | Administration | Permanent | Full Time |Up To £31,415 Per Annum Depending On Experience37.5 hours per weekNuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do...
-
Customer Services Team Leader
7 days ago
Royal Leamington Spa, United Kingdom Nuffield Health Warwickshire Hospital Full timeCustomer Service Advisor Team LeaderWarwickshire Hospital | Administration | Permanent | Full Time |Up To £31,415 Per Annum Depending On Experience37.5 hours per weekNuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do...
-
Healthcare Customer Service Team Leader
1 week ago
Royal Leamington Spa, United Kingdom Nuffield Health Brentwood Full timeA prominent health charity is seeking a Customer Service Advisor Team Leader at Warwickshire Hospital. This role involves leading a team of up to 10 staff, ensuring high standards in patient information management and customer service delivery. The ideal candidate will have significant customer service experience, a proactive approach, and familiarity with...
-
Hospital Customer Service Team Lead
1 week ago
Royal Leamington Spa, United Kingdom Nuffield Health Full timeA leading healthcare provider in Royal Leamington Spa is looking for a Customer Service Advisor Team Leader. The successful candidate will manage a team, ensuring quality standards in service delivery. Key responsibilities include performance management, recruitment, and overseeing administrative functions. A proactive, methodical approach is required, along...
-
Customer Services Team Leader
3 days ago
Leamington Spa, Warwickshire, United Kingdom Nuffield Health Warwickshire Hospital Full timeCustomer Service Advisor Team Leader Warwickshire Hospital | Administration | Permanent | Full Time | Up To £31,415 Per Annum Depending On Experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do...
-
Team Leader
3 weeks ago
Royal Leamington Spa, United Kingdom Heart of England Cooperative Society Careers Full timeWe are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Harbury Convenience Food Store on a permanent, part-time **contract for 20 **hours per week.About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the...
-
Team Leader
2 weeks ago
Royal Leamington Spa, United Kingdom Heart of England Cooperative Society Full timeWe are looking for a Team Leader!Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Harbury Convenience Food Store on a permanent, part-time **contract for 20 **hours per...
-
Team Leader
2 weeks ago
Royal Leamington Spa, United Kingdom Heart of England Cooperative Society Full timeWe are looking for a Team Leader!Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Harbury Convenience Food Store on a permanent, part-time **contract for 20 **hours per...
-
Team Leader
2 weeks ago
Royal Leamington Spa, United Kingdom Heart of England Cooperative Society Full timeWe are looking for a Team Leader!Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Harbury Convenience Food Store on a permanent, part-time **contract for 20 **hours per...
