Multilingual Customer Experience Consultant
2 days ago
Multilingual Customer Experience Consultant Job Title: Multilingual Customer Experience Consultant (German & English Speaking) Salary: £12.65 per hour + bonus (OTE) Location: Konecta Group – Ringwood / London (Hybrid) Shifts: A rota is supplied every month with working hours. Shifts between 8:00 am and 8:00 pm, Monday to Saturday. Main Purpose of Role The ZEAL Group “Create a better world of lottery” – an exciting campaign that powers the world of lotteries and brokers tickets for customers in Germany. Tipp24/Lotto24, part of the ZEAL Group, has partnered with Konecta to manage all incoming customer service calls, emails, and live chats. We handle 25,000 contacts per month, aiming for a 90 %+ customer satisfaction rate. Our aim is to deliver the best support possible across channels (call, email, chat, & self‑service) with flexibility, autonomy, and trust. Skills Requirements Excellent telephone manner Excellent numeracy and literacy Excellent customer service skills Good analytical, decision‑making and problem‑solving abilities Previous call centre / back office experience (desirable) Key Accountabilities Answer calls promptly and professionally. Respond to emails and live chat promptly and professionally. Work closely with the Team Leader to ensure client expectations are met. Present our clients professionally at all times. Continuously seek ways to improve performance. Be well‑organised, professional and reliable. Work flexibly between 8 am and 8 pm, Monday to Saturday. Demonstrate a willingness to learn and enjoy work. Opportunities for Growth Start alongside skilled consultants to raise the bar in customer experience. SMART objectives are communicated by the manager. Growth and development are encouraged, with potential to progress to additional duties. #J-18808-Ljbffr
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Multilingual Customer Experience Consultant
2 weeks ago
Ringwood, United Kingdom Team Jobs - Commercial Full timeJob Title: Multilingual Customer Experience Consultant (German & English Speaking) Salary: £12.65 per hour + bonus (OTE) Location: Ringwood or London (Hybrid) Shifts: Flexible rota (Monday to Saturday, between 8:00am and 8:00pm) About the Role We're looking for a Multilingual Customer Experience Consultant who can deliver exceptional service in both German...
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Multilingual Customer Experience Consultant
2 weeks ago
Ringwood, United Kingdom Comdata Group London Full time**M u l t i l i n g u a l C u s t o m e r E x p e r i e n c e** **C o n s u l t a n t ( S p a n i s h / E n g l i s h )** **J o b S p e c i f i c a t i o n** **Job Title**:Multilingual German Customer Experience Consultant (Spanish/English) (SIIL) **Salary**:£22,097.74basic + £1k bonus **Location**:Ringwood, Hampshire **Hours: 40** paid hours per week...
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Multilingual Customer Experience Consultant
7 days ago
Ringwood, United Kingdom Team Jobs - Commercial Full timeJob Title: Multilingual Customer Experience Consultant (German & English Speaking) Salary: £12.65 per hour + bonus (OTE) Location: Ringwood or London (Hybrid) Shifts: Flexible rota (Monday to Saturday, between 8:00am and 8:00pm) About the Role We're looking for a Multilingual Customer Experience Consultant who can deliver exceptional service in both...
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Multilingual Customer Experience Consultant
2 days ago
Ringwood, United Kingdom Team Jobs - Commercial Full timeAbout the RoleWe're looking for a Multilingual Customer Experience Consultant who can deliver exceptional service in both German and English across calls, emails, and live chat. You'll be joining a passionate and dynamic customer experience team that supports lottery and gaming customers, helping to create moments that are exciting, engaging, and truly...
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Multilingual Customer Experience Consultant
19 minutes ago
Ringwood, United Kingdom Konecta Full timeJob Title: Multilingual Customer Experience Consultant (German & UK ) **Salary**: £24,440 Per annum + bonus (£29,240 OTE) Location: Konecta Group - Ringwood/London. Hours: 40 paid hours per week. Shifts: 40 paid hours per week. A rota is supplied every month with your working hours. Shifts between 8.00am and 8.00pm Monday to Saturday. The ZEAL Group...
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Multilingual Customer Experience Consultant
2 weeks ago
Ringwood, United Kingdom Konecta Full time**Overview**: The SIIL Group is an international life insurance, pensions and investment group with approximately 27,500 staff and over 40 million customers. A division of this group specialises in Accident Insurance and are dedicated to developing and providing uncomplicated insurance plans to protect their customers and their customers’ loved ones. SIIL...
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Bilingual Customer Experience Specialist
2 weeks ago
Ringwood, United Kingdom Blue Arrow Full timeA leading recruitment agency is searching for a Multilingual Customer Experience Consultant who speaks English and German to provide exceptional customer support. This hybrid role requires the candidate to work flexibly, responding to customer inquiries via various channels and identifying opportunities for process improvements. Candidates should possess...
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Bilingual Customer Service Advisor
1 week ago
Ringwood, United Kingdom Blue Arrow Full timeJob Title: Multilingual Customer Experience Consultant (English & German Speaking) Salary: £12.65 per hour + bonus (OTE) Location: Hybrid (Office presence required for training and business needs) Shifts: Rotational schedule between 8:00am and 8:00pm, Monday to Saturday Role Purpose We are looking for a Multilingual Customer Experience Consultant to deliver...
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Customer Experience Consultant
6 days ago
Ringwood, United Kingdom The Work Shop Resourcing Limited Full time**Customer Experience Consultant - Hybrid Working - £22,650 per annum** **Skills and Requirements**: - Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy, addressing the customer by name & intelligent questioning - Ability to assimilate, relay & provide information whilst paying close attention to...
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Bilingual CX Consultant
2 days ago
Ringwood, United Kingdom Konecta Full timeA customer service provider is seeking a Multilingual Customer Experience Consultant fluent in German and English. The role, offered in Ringwood with a hybrid work model, involves managing customer interactions across call, email, and chat. Candidates should possess excellent communication skills and a strong customer service ethos. Potential for growth is...