Hollister - Key Lead, Silverburn

5 days ago

Glasgow, United Kingdom Hollister Co. Full time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.What You’ll DoOpening and closing routineProduct Knowledge & Brand AwarenessBusiness UnderstandingProactive ThinkingAttention to DetailRegister/Point of Sales useAsset ProtectionVisual DisplaysSystem SkillsWork Schedule RequirementsSchedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.QualificationsWhat it TakesEducation- High School Diploma/ G.E.D. equivalent preferredRetail Experience- At least 1 year of retail experience is preferred.Supervisor/ Managerial Experience- No supervisory/ management experience is required.Customer FocusCommunicationInterpersonal InteractionFashion Trend KnowledgeOutgoingAdaptability/Flexibility & Stress ToleranceMulti-TaskingPromoting Diversity & InclusionWork EthicAdditional InformationWhat You’ll GetQuarterly Sales Incentive BonusFlexible ScheduleOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentA Global Team of People Who'll Celebrate you for Being YOUAbercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer #J-18808-Ljbffr

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