Temporary Housing Accommodation Officer

3 days ago


Newport, United Kingdom Neway International Ltd Full time

Neway International are seeking two Accommodation Officers (Housing) to join our client based with Newport City Council.Location: John Frost Square, Newport, NP20 1PAHours: 37 per weekStart Date: 18 December 2025Duration: Initially for 3 months, likely to be extended.Work Pattern: 3–4 days in office and inspections, 1 day remotePay Rate: £15.83 PAYE / £20.49 Umbrella per hourAbout the ClientNewport City Council is committed to supporting residents through effective housing services, ensuring access to safe, suitable accommodation. The Private Sector Initiatives Team plays a vital role in managing temporary, transitional, and settled housing solutions to respond to homelessness across Newport.The RoleAs an Accommodation Officer, you will assist the team with bookings for temporary accommodation and manage placements across council-provided housing. This role requires resilience, adaptability, and a proactive approach to delivering high-quality housing services. You will be expected to balance office-based duties with property inspections, safeguarding tenants, and ensuring compliance with council policies.Key ResponsibilitiesManage rent accounts, keeping debts to a minimum.Safeguard tenants and identify support needs.Oversee placements and movements of clients to maximise suitable accommodation.Complete license agreements, occupational contracts, and housing benefit forms.Provide duty cover in the office as required.Travel throughout Newport to inspect properties (own transport required).Candidate RequirementsEligible to work in the UK.Experience in housing services, ideally within homelessness or temporary accommodation.Strong resilience and ability to work under pressure.Excellent communication and problem-solving skills.Ability to handle challenging situations constructively.Own transport to travel between properties.Working EnvironmentBased in Newport city centre at the Library in John Frost Square, this role involves both office-based and fieldwork duties. Hybrid working arrangements allow for one day of remote work per week. #J-18808-Ljbffr



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