Founding Designer

1 day ago

Greater London, United Kingdom Healthtech 1 Full time

Founding Designer at Healthtech 1 Overview We’re on a mission to make NHS the most advanced healthcare system by building technology that works. Our first product, Automated Registrations, is used by 24% of GP practices. As the founding designer, you’ll simplify the complex of 220+ patient services into a seamless, bookable experience. Mission Unlock access to healthcare by making every NHS appointment transparent and bookable. Goal Expectations Supply of appointments – design a practice‑facing experience that makes it easy to provide appointments and gives practices a sense of control. Demand for appointments – design a highly converting patient experience on bookable.health that builds trust. Market acceptance – create clarity so patients understand each decision point and retain higher than GP‑practice‑site bookings. 30/60/90 Day Plan By day 30 – Read up on NHS, spend a week in a GP reception, speak with 200+ bookable users, redesign one part of the booking flow and ship it. By day 60 – Ship two more improvements, create an end‑state unified patient experience, produce corresponding marketing content. By day 90 – Redesign the practice hub (settings, analytics), create a unified onboarding across all products, ensuring coherence and readiness for scale. Must‑Have Traits Passionate about user research – love speaking to patients and practices. Expertise in accessible, mobile‑first design for low‑literacy, multi‑lingual patients. Data‑savvy – use analytics and A/B tests to iterate on design. Autonomous – drive design from metric to execution without constant instruction. Desired Traits Flexible – multitask across UX/UI, branding, etc. Marketplace experience – understand supply‑demand trade‑offs and create compelling ads and landing pages. Clear communication – simple, understandable language. Founder‑or‑early‑stage background. Required Experience 4+ years of design, taking products from concept to delivery in high‑quality organisations. A Bit About Us All‑NHS staff inside an GP practice office; 4‑day in‑office policy with homed baked breakfast and lunch. Growth cycles of 8 weeks – 1 research week, 7 execution weeks. Diverse team from over ten cultures and inclusive of all backgrounds. No private medical insurance – we support the NHS. Benefits & Culture Paid volunteer days (2 per year). Learning budget and growth support. Health & fitness budget, generous sick leave, parental & fertility leave. Annual company holidays and social days. Transparent, high‑trust, collaborative environment. Funding & Backers Accelerator and NHS Clinical Entrepreneur Program support. Winner of London Business School Healthtech Challenge, Innovate UK, Y Combinator (S23). #J-18808-Ljbffr

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