Health Care Support Worker

Go back Black Country Healthcare NHS Foundation Trust Health Care Support Worker The closing date is 08 December 2025 Clent ward is a 22 bedded male acute inpatients ward at Bushey Fields Hospital - Dudley. Health Care Support Worker - Band 3 The role of Health Care Support Worker is a key and valued part of our in-patient services, assisting and supporting our Nursing Provision - for more details on the role - please see below. Please note these roles cover shift patterns which can include weekends, nights and days - please do ensure you are willing to work shifts before applying. Sponsorship is not available. Main duties of the job To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff. To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff. To provide support to patients with their personal care. To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients. To promote communications and act as an advocate for patients who have experienced difficulty in communicating. To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the Care co-ordinator or nurse-incharge during periods of duty. To work with all members of the multi-disciplinary team to promote quality care. Work in collaboration with the patient, involving them at all times with their care. About us Are you passionate about delivering positive change to the people of the Black Country?Do you want to work with a talented workforce to meet new challenges and improve care for our local communities? Then our Trust is the place for you. We employ over 4,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds. We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare. Job responsibilities Please download the accompanying JD/PS for a full list of duties To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients. To contribute to the promotion of patients education and well-being. To monitor and encourage and record patients in their consumption of food and drink. Accompany appropriate patients of site as and when required. To assist in the maintenance of a safe environment. To participate in the observation of patients at risk. To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies. To participate in all projects and research schemes to improve the quality of the patients life. To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust. To attend mandatory courses/lectures/in-house training, as required. To develop skills and knowledge in the area of mental health care by undertaking mandatory NVQ Level II training. Infection prevention & control is everybodys responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to a quality service. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service. Person Specification Experience Min 6m PAID HCSW experience Relevant Qualification - E.G. Care Certificate or NVQ L3 Health & Social Care Skills, Experience and qualifications experience working in a mental health setting qualification / additional studies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Black Country Healthcare NHS Foundation Trust #J-18808-Ljbffr