Front of House Team Member

7 days ago

York and North Yorkshire, United Kingdom Inn Collection Group Full time

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you Celebrate your birthday with an extra paid holiday. Build your future with support from our Lead-Inn development program. Take the time you need to rest and recharge; Paid Breaks are on us. Enjoy 50% off food at any of our Inns. Relax with a stay at any of our Inns during January, February, and March for just £1. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. Experience a spontaneous trip away with £50 on same day bookings. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too 24/7 confidential support is always there when you need it with our Employee Assistance Programme. Tronc (…that’s tips to me and you). Contribute to a company that gives back through our Give-inn back scheme. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. The Black Swan has been a beacon of warmth and hospitality for centuries, offering travellers a timeless retreat in the heart of Helmsley. Originally a vital stop for weary stagecoach passengers journeying between Leeds and York, this historic inn traces its roots back to the 15th century. Its unique charm lies in its architectural tapestry—an Elizabethan building at one end, a Tudor structure at the other, and a Georgian house in between—creating a wonderfully higgledy-piggledy gem brimming with character. You’ll Fit Right Inn As a member of our Front ofHouse team, you are the first smile that welcomes guests and the friendly face thatensures their experience is warmand memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitalitymake our Inn a welcomingplace for every visitor. Whether greeting guests, takingorders, serving dishes from the kitchen, or recommending a drink from ourselection, no two days are the same on the front line. Your professionalism andenthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit,and our team lovesto work If you thrive in a fast-paced environmenthave a passion for customer service are committed to delivering exceptional experienceswe think you’ll fit right inn… *Age-related pay rates apply for Under 21s.* #J-18808-Ljbffr

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