Care Support Worker

Main area Acute Medical Unit 2 Grade NHS AfC: Band 2 Contract Permanent HoursFull timePart time36 hours per week (The role is required for you to cover a mixture of day, night, and bank holiday shifts. - At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) Job ref 253-1225-7577317 Employer The Dudley Group NHS Foundation Trust Employer type NHS Site Acute Medical Unit 2 Floor Rainbow Unit Russells Hall Hospital Town Dudley Salary £24,465 Pro Rata Salary period Yearly Closing 19/12/2025 23:59 Care Support Worker - AMU2 NHS AfC: Band 2 Job overview An exciting opportunity has arisen for dedicated care support workers to join the team on AMU2 in the Rainbow Unit. If you are caring, compassionate, hardworking and thrive of a faced paced acute environment then this is the role for you. Staff will be supported by an experienced team and also encouraged to develop in their role. Main duties of the job The Care Support Worker will work together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse. The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient’s condition which may require the intervention of others. Working for our organisation At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. Dudley Group offers many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. Detailed job description and main responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person specification Qualifications English and Maths Qualifications at one of the following academic levels/grades: O Level – Grade A to C/CSE Grade 1 only, GCSE – Grade A to C/Grade 9 to 4 or Functional Skills Level 1 Hospital Experience as Care Support Worker NVQ Level 2 in Health Care Care Certificate Knowledge & Experience Commitment to undertaking in-house training Previous care experience within a care setting Demonstrates interest in caring for patients in all clinical specialities Demonstrates knowledge of duties required of a Care Support Worker role Experience Good organisational skills Experience of customer care/dealing with the public Understanding of confidentiality Employer certification / accreditation badges This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application information Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Please note, preference will be given to at risk employees. Applicants MUST ensure that they provide details of their referees and their referee email addresses on their application form otherwise their application may not be considered. Equal opportunities and diversity We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. We are governed by the public sector equality duties and our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other unlawful behaviour. We will foster inclusive practice and encourage support for people with disabilities, LGBTQ+ community members and other protected groups. #J-18808-Ljbffr