Administration Assistant/Customer Service Officer

1 week ago

Newcastle upon Tyne, United Kingdom Xprt Dev Full time

Administration Assistant/Customer Service Officer Castle Hill, NSW A$65,000-$75,000 p/a + Super On-site Posted 1 day ago We’re looking for a proactive Administration Assistant / Customer Service Officer to join a close‑knit team in the building and design industry. This hands‑on role is perfect for someone who enjoys talking with potential clients, building relationships, and keeping everything running smoothly behind the scenes. You’ll be the go‑to person for client enquiries — the friendly voice that guides customers through what the company offers and the first impression they remember. Working directly with the Managing Director, you’ll also assist with basic site assessments, prepare quotes, and provide administrative support to the sales and marketing team. Key Responsibilities Be the first point of contact for new and existing customers – friendly, helpful, and professional every time. Explain products and services confidently to potential clients. Assist with site visits and basic on‑site assessments. Prepare quotes, tenders, and follow up on enquiries. Provide administrative support to sales, marketing, and accounts teams. Maintain accurate records using the CRM, spreadsheets, and project software (training provided). General office administration and coordination tasks. About You You’re outgoing, organised, and love connecting with people. You take initiative, remain composed under pressure, and enjoy being part of a fast‑paced and supportive team. To succeed in this role, you’ll bring: Strong customer service or client administration experience. Excellent communication and interpersonal skills — confident on the phone and in person. A positive, proactive attitude — eager to learn and grow. Great attention to detail and time management. Experience using MS Office (Word, Excel, Outlook). Willingness to learn CRM and project systems (training provided). Building or construction industry experience is a plus but not essential. Why You’ll Love It Here Be part of a friendly, down‑to‑earth team that values initiative and personality. Work in a secure, full‑time role with room to grow. Enjoy genuine variety and responsibility — every day brings something new. Great local role based in Castle Hill – skip the city commute If you’re an energetic communicator who loves helping people and takes pride in your work, we’d love to hear from you. Apply now and take the next step in your career with this fantastic opportunity About Fusion Careers Kings Park, NSW, Australia This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying. #J-18808-Ljbffr

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