Christmas Customer Advisor

Job Description The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round. This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you. Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us. About the role You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities will include: Customer Interaction: Offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty‑handed. Till Operation: Wrap up purchases at the counter or support our self‑checkout systems, bringing energy and efficiency to every transaction. Stock Management: Keep shelves full so customers can always find exactly what they need during the busiest shopping season of the year. Store Presentation: Ensure every area always looks its best. Online Order Support: Assist with deliveries, picking and packing for online orders as needed. What you'll need to have Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day. Customer Service Skills: Comfortable approaching customers, providing a personalised experience that leaves a lasting impression. Operations Ready: Able to balance customer care with daily shopfloor and operational tasks. Tech‑savvy: Able to learn about and use new technology, including operating handheld mobile devices, tills and self‑checkouts. Team Player: A collaborative, one‑team mindset to help each other meet the store goals and have fun along the way. Physical Stamina: On your feet, standing, walking and lifting. Ready to stay busy and active. Brand Ambassador: Love our Boots ethos, products and services and can’t wait to share them with customers. It would be great if you also have Experience in a retail or customer‑facing environment. Familiar with Boots products and services so you can help customers. Career Development There are plenty of opportunities to continue your career with us; progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Find out more about success stories here. Our benefits Generous employee discounts. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. Maternity/Paternity/Adoption gift card. Additional benefits are available; find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you're ready to make someone’s day and make a difference, apply now If your application is successful, we will be in contact with you to attend an in‑person interview within the next 14 days. We are happy to provide reasonable adjustments to help you be at your best. Need To Know We are recruiting Christmas Customer Advisors for our Waterlooville, London Road store. We have a variety of shifts available, working between the hours of 09:00 am and 05:00 pm which may include weekends. Available shift patterns: Tuesday, Wednesday, Thursday, Friday and Saturday from 09:00 am to 05:00 pm. Location: Waterlooville, Hampshire, PO7 7DS Hours per week: 37.5 hours #J-18808-Ljbffr