Senior UX designer

This is a hybrid role requiring two days a week in our London office About us Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well. We’re B-Corp certified with an amazing product‑market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role We’re looking for a Senior UX designer to take Seccl to the next stage of our product’s growth journey. We’re at an exciting inflection point – as an API‑first company built on strong foundations, we’ve empowered customers to build solutions on top of our platform. Now, we’re ready to take the next step transforming how we think, design and deliver experiences through adviser and investor‑facing UIs and portals. As a Senior UX designer, you will act as visionary, leading the evolution of design best practice and ensuring creative excellence in every aspect of our work. You will work across a variety of teams and product initiatives leading challenging and innovative projects to offer best‑in‑class digital experiences. This is a high‑impact, high‑ownership role, ideal for someone who combines sharp product thinking, strong UX skills, and a passion for simplifying complexity. This is an opportunity to: Shape the role of design within our product and engineering‑led culture, introducing customer‑centred thinking into a space that’s ready to scale and innovate. Act as the trusted adviser to product leadership, shaping scalable, user‑first design whilst remaining hands on designing the product and a scalable design system. Create the UX strategy and roadmap for a fast‑growing fintech that wants to disrupt an outdated industry. Conduct market research, competitor analysis, and gather user feedback through various methods to understand customer needs and pain points. Lead on the UX for product initiatives - representing the voice of the customer to directly improve the overall customer experience ultimately reducing friction and increasing efficiencies. Contribute to multiple high‑performing, autonomous squads where your ideas will directly influence our success. On a typical day you will be… Designing and optimising end‑to‑end customer journeys across mobile and web platforms to address pain points, drive business outcomes and deliver value for our customers. Collaborating with product managers, engineers, and stakeholders to co‑create solutions that are technically feasible and commercially impactful. Defining UX approaches and research plans across initiatives and teams. Engaging directly with customers to gather requirements, validate solutions, and ensure the product delivers real value. Using both quantitative and qualitative data to inform evidence‑based decisions. This role’s for you if… You have experience within UX design and cross‑platform – you’ve designed both web and mobile features in a B2C or D2C environment You are comfortable working with data and insights to guide decisions and experienced in customer research methods You have a keen eye for detail, strong visual design skills, and the ability to translate complex user journeys into simple, intuitive interfaces. You have a clear bias for action and proactivity – you take the initiative to spot opportunities, gather insights, and move things forward, even when the path isn’t fully defined. You have the ability to bring clarity to ambiguity – structuring problems and shaping them into actionable work. You have empathy for others – through mentorship, sharing knowledge, and modelling high standards. This role isn’t for you if… You rely on a lot of top‑down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression You’re not comfortable working in a fast‑paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty What’s in it for you… We offer a generous mix of benefits for the things that really matter to our people, including: 💰 A salary between £65,000 and £80,000 – dependant on experience + reviewed annually 🌴 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave 💙 Two volunteering days per year 🌎 Option to work abroad for up to six weeks a year 🌟 Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget 🏅 Length of service award – one month paid sabbatical at eight years ✅ 6% employer pension contribution, and life assurance 🏥 Private medical insurance with AXA Health 👪 Enhanced Parental leave 💻 MacBook and up to £500 home office set up budget 📖 £750 per person learning budget 🌻 Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace 🌱 Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy 🎁 Perkbox – Flexi‑points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts 🚲 Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two‑way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage – 45 mins competencies‑based interview with the hiring manager + team member Second stage – one‑hour technical focused interview, we will share a case study task in advance for you to present back to us on Final stage – 45 mins cross‑functional culture‑based interview ⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying. 🌈 Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you #LI‑VS1 #LI‑hybrid #J-18808-Ljbffr