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Sales Agent
2 weeks ago
Company DescriptionClearanswer Call Centres, established in 1998, is a leading expert in providing comprehensive contact center solutions through phone, chat, email, and text. Specializing in delivering high-quality and personalized customer interactions, Clearanswer fosters consumer loyalty and retention by exceeding customer expectations. The company focuses on metrics like customer engagement and first-call resolution to ensure every interaction leaves a lasting positive impression. At Clearanswer, we aim to deliver exceptional customer experiences that build trust and satisfaction.Role DescriptionThis is a full-time role for a Sales Agent with Clearanswer Call Centres. The role is based on-site in Kingston Upon Hull. The Sales Agent will engage directly with customers, handling inbound and outbound calls to provide exceptional service, promote products, and manage inquiries. Responsibilities include identifying customer needs, providing tailored solutions, and achieving sales targets while maintaining a professional and friendly approach.QualificationsStrong Communication and Customer Service skills to effectively engage with and support customersProficiency in Sales techniques and strategies, with the ability to meet or exceed targetsKnowledge of Insurance products or services, with an ability to provide accurate and clear informationWillingness to participate in Training programs to improve job-related skills and service deliveryPositive attitude, strong work ethic, and ability to manage multiple tasks efficientlyExperience in a contact center or similar customer-facing environment is an advantageBasic computer literacy and ability to use customer relationship management tools #J-18808-Ljbffr
