Claims Adjuster, Liability

Introduction Munich Re Specialty North America – Biding Authority (Bell & Clements formerly) is a leading expert in understanding and connecting US coverholders and brokers to flexible and innovative insurance solutions. We are also a registered Lloyd’s Broker, and as a wholly‑owned subsidiary of Munich Re, we have access to the expertise, products and risk appetite of one of the largest and most successful insurance groups in the world. Why join us? We are a responsible employer with a reputation for innovation and added value in the insurance distribution chain. As part of MRSNA‑BA, you will have access to multiple health and well‑being benefits, work‑life balance initiatives (including hybrid working), financial wellbeing packages and opportunities for training, development and career advancement. The Role Claims Adjuster, Liability Overview The Claims Adjuster, Liability is directly responsible for all aspects of file handling on both in‑house and third‑party administered liability claims, with growth opportunity in depth of technical handling and multi‑faceted professional development. The role also directs the adjusting and litigation process, strategically partners with counsel, experts and vendors, and drives optimal claim resolutions. Responsibilities Thorough investigation and assessment of claims for coverage, damages and pursuit of recoveries and subrogation/contribution opportunities. Understanding of coverage issues, policy forms, contracts, regulatory requirements and changing legal landscape for liability/casualty claims. Proactive and prompt management of claims, considering all aspects with a strategic vision for optimal claim outcome. Continual evaluation of the claim to set appropriate, timely reserves over the life of the claim to reflect changes in exposure. Demonstrate strong technical claims proficiency through consistent execution of best claim practices. Strategically coordinate and manage outside counsel and vendors to obtain optimal claim outcome. Present high‑exposure claims to Claims Leadership and key stakeholders. Collaborate with internal and external business partners for client meetings, product development and improvement, and account audits. Maintain an innovative mindset and look for ways to improve claim efficiencies and outcomes. Financial reserve and settlement authority will be dependent on the skills and experience of the successful candidate. Proactively manage claims with a strategic, total cost of claim mindset. Use technical analytical and critical‑thinking ability to properly determine coverage and liability. Adopt and actively implement the core principles of Continuous Conversations (Commitments, Feedback and Development) as part of daily activities and with other colleagues. Take ownership of personal and professional development as part of Continuous Conversations. Establish and achieve development aspirations and needs through commitments, giving and receiving frequent, constructive feedback. Abide by the policies and procedures of MRSNA‑BA. Key Skills And Experience Proven experience in data governance, data management, or a related field within the insurance industry. Strong understanding of delegated authority business and the role of TPAs/coverholders in the insurance value chain. Experience in managing data quality and implementing data governance frameworks. Knowledge of regulatory requirements related to data governance in the insurance sector. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Strong written communication skills essential. Strong organisational and presentational skills. Strong problem‑solving skills and the ability to think strategically. High level of attention to detail and a commitment to delivering high‑quality outcomes. Benefits Experience with liability claims; experience in property and auto/cargo (physical damage) lines is a plus. Detail‑oriented, adaptable, and strategic in decision‑making. Understanding of technical claims proficiency and execution of best claim practices. Ability to work independently, multi‑task and remain self‑motivated in a fast‑paced environment. Strong organisational skills and time management of claims desk. Strong business acumen and ability to collaborate with other departments and vendors. Customer‑service and relationship‑oriented. Innovative, dynamic and growth mindset. Good verbal and writing skills for internal and external communication, presentations and reporting. Good analytical thinking, advocacy and negotiation skills. About us We are an environment that pushes for big thinking, continuous learning and a clear, authentic way of communicating. We build an inclusive culture that values diverse backgrounds and perspectives, and we embrace new ways of working using digitalisation to deliver solutions. We are committed to building an equitable and inclusive work environment where diversity is celebrated, valued and has equitable opportunities to succeed. All candidates can request a reasonable adjustment at any point in our recruitment process. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for #J-18808-Ljbffr