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Bar Supervisor - Guildford Who we are... Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. The Long Bar & Grill is a unique outlet to Guildford Harbour Hotel boasting 120 feet of marble bar top, an AA Rosette for culinary excellence and an award winning bar. A relaxed and mood-lit cocktail bar that transforms on weekends with DJ's, bold cocktails and an energetic buzz. The role... We have a fantastic and rare opportunity for a Bar Supervisor to join the team. As Bar Supervisor you will need to have excellent cocktail skills and in depth bar product knowledge. You will need a minimum of 2 years' bar experience, ideally with some supervisory experience and be capable of working in a vibrant, fast paced environment. Experience of working in a quality bar / restaurant, together with a real passion for service excellence is essential. Key Responsibilities... Supervise bar operations during shifts, including opening and closing, rota coordination, daily banking and ensuring service excellence Lead and mentor bartenders and floor staff, delivering professional training in mixology, upselling techniques, and customer service standards Maintain inventory, conduct stock checks, and work with management on ordering and waste control Work collaboratively with the Bar Manager to innovate and refresh signature cocktails and beverage menus Ensure impeccable presentation of drinks, manage cleanliness and bar hygiene, and enforce health & safety standards Handle guest inquiries and complaints gracefully, anticipate needs and exceed expectations to create memorable experiences across the entire guest journey from booking to bill Support the Bar Manager with administrative duties. Complete shift reports, sales tracking, bookings and enquiries, event planning and social media. Liaise with other F&B departments when required What We're Looking For... At least 2 years' experience in a high quality cocktail bar and restaurant environment, preferably with some supervisory experience and ideally within a luxury hotel or other high-end setting Expert knowledge of classic and contemporary cocktails, spirits, and wine. Confident in building bespoke beverage offerings and menus Genuine leadership with excellent interpersonal skills, able to motivate and develop staff, maintain professional standards, and keep service polished and efficient A mind-set centred on customer service, anticipating guest needs and delivering experiences that go beyond expectations Flexibility to work a rotating schedule, including evenings, weekends and peak periods Strong or fluent written and verbal communication skills in English What's in it for you.... Competitive hourly wage Service Charge and Tips Employee discounts on food and beverage Staff bedroom rates within Harbour Hotels Group Friends & Family rates Subsidised Gym memberships. Free membership after 1 year of employment Opportunities for overtime Regular staff events Excellent progression opportunities within the Harbour Hotels Group Individual and bespoke career and progression pathways Opportunity to gain experience in the hospitality industry and cocktail bars. Unique on the job training and development with an opportunity for internal promotions within any of our properties. Access to an exciting benefits and discount platform Employee Assistance Program Stylish boutique uniform specially designed for Harbour Hotels Meals included whilst on duty If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit / visa will be considered for this vacancy. We look forward to hearing from you #J-18808-Ljbffr
