Assistant General Manager

7 days ago


Greater London, United Kingdom Public House group Full time

Are you an experienced Assistant General Manager looking to take the next step in a thriving, people-focused hospitality group? We're searching for a driven and hands‑on leader to join us to help deliver unforgettable experiences at our newest venue, The Hart. This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service. Salary – Base salary £38,000 - £46,000 PA + Service charge (earn an extra £15,000 per annum) What's in it for you as an Assistant general manager: 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversary with an overnight stay in the Cotswolds, on us Access to Wage stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, ongoing training to develop yourself personally and professionally. What you'll be doing as an Assistant general manager at The Hart: Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high‑performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. About you, our new Assistant general manager at The Hart: Proven experience as an AGM, Restaurant Manager or similar. Advantageous if you have previous experience in fine dining or high‑end restaurants. Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast‑paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed. If you're passionate about providing excellent service, great leadership and creating memorable experiences for guests, we'd love to have you join the team at The Hart Apply now and we'll take it from there. #J-18808-Ljbffr



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