Director of Technology

Position Overview We are seeking an innovative and forward-thinking Director of Technology to lead the development and implementation of cutting-edge technology strategies for our firm. This individual will play a pivotal role in ensuring that our attorneys, professional staff, and clients benefit from best-in-class tools, systems, and processes. The ideal candidate will have a proven record of driving digital transformation, leveraging emerging technologies, and positioning an organization at the forefront of innovation. Our firm expects this position to be filled by a proactive leader who thrives in a fast-paced, collaborative, and high-performance environment. Key Responsibilities Strategic Leadership Develop and execute the firm's technology vision, ensuring alignment with business goals, client service values, and long-term growth objectives. Identify emerging technologies (AI, automation, data analytics, cybersecurity, etc.) and assess their potential impact on the firm's practice and delivery of client service. Serve as a trusted advisor to firm leadership on technology trends and innovation. Monitor technology metrics (e.g., uptime, security incidents, project status, etc.) and report to executive leadership. Innovation & Client Experience Design and implement technology solutions that enhance transparency, communication, and collaboration among the firm's team members. Develop tools and platforms that provide our team members with real-time access to information, matter updates, and predictive insights to enhance client service. Partner with practice groups to implement legal technology solutions that streamline workflows, improve accuracy, and boost productivity. Lead the modernization of core systems (document management, case management, CRM, billing, and collaboration platforms). Continuously evaluate and improve the firm's digital client experience. Operational Excellence Oversee the firm's IT infrastructure, cybersecurity, and data governance to ensure secure, efficient, and reliable operations. Implement and maintain the firm's IT policies, change control, and vendor governance. Serve as primary liaison to the firm's MSP (Managed Service Provider), managing vendor performance and service delivery. Manage technology projects, including timelines, budgets, vendor coordination, implementation, and training. In collaboration with the firm's MSP, respond to and complete IT-related due diligence questionnaires from clients and third parties. Review and manage vendor contracts, renewals, and SLA's with a focus on cost control, performance, and compliance. Team Development Build, mentor, and lead a high-performing technology team. Foster a culture of innovation, agility, and continuous improvement. Collaborate cross-functionally to champion technology adoption across all levels of the firm. Skills Required Bachelor's degree in Computer Science, Information Technology, or equivalent field required. Advanced degree preferred. 8+ years of progressive IT experience, including 3 – 5 years in a leadership capacity. Experience in a law firm, legal technology, or other professional services preferred. PMP, CISSP, ITIL or cloud certifications preferred. Strong background in both IT operations and legal/professional services environments. Strong knowledge of legal technology platforms such as document management systems, e-discovery tools, case management platforms, AI-driven research tools, etc. preferred. Demonstrated experience implementing enterprise-level digital transformation initiatives. Exceptional communication, leadership, and project management skills. Strong research and vendor assessment capabilities. Strong vendor management, budgeting, and project management expertise. Ability to navigate, manage, and collaborate with outsourced IT vendors. Advanced problem-solving skills and ability to work independently. High level of organization and attention to detail. Excellent written and verbal communication skills. Experience developing and executing IT budgets and strategic technology roadmaps. #J-18808-Ljbffr