Customer Service Representative

2 days ago

London, Greater London, United Kingdom ASG International Full time

3 days ago Be among the first 25 applicants

Practical points:

· Title: Customer Service Representative (French Speaker)

· Location & Flexibility: Greater Cheshire West and Chester Area (home vs. office is close to 50/50)

· Type of Contract: Full-time UK contract

· Level Guideline: £ 27 000 / annum gross + there is a strong structured career path to grow within (account manager, senior account manager, account director etc). Several benefits too which can be covered in a call

About the Company:

The company is an international brand active in the Technology sector, dealing with Consumer Electronic products and associated software and services. They compete on quality and innovation and pride themselves on having a very forward-thinking and inclusive company culture. They promote from within, making this role an exciting opportunity. Mainland Europe is one of their biggest markets worldwide, and they have a very international team with many ex-pats from all over Europe.

About the Job:

The role is to start as a Customer Service Representative for Europe, mainly supporting the European Team and French clients. The idea is to get to know the partners/clients, processes, and suppliers, and then work your way up to manage your own portfolio of partners and eventually your own team. The international European team is strong and growing (some people are being promoted), which is why this new role is being added to the business. There will be no cold calling or new business in this role; it's all about managing existing (French and European) partnerships and helping to elevate the existing relationship. An organized individual who can stay on top of administration and provide key contacts with a trusted French-speaking contact will fit perfectly. Some interest in technology/electronics is a plus but not a must. The personality, philosophy, and way of thinking come first

WHY THIS JOB?

This role is exciting on its own but also serves as a platform for growth (the firm has a culture of promoting from within). It is part of a very forward-thinking, sustainable, ethical, and inclusive company – making it a more enjoyable workplace. The firm is international, creating a good personal and professional working environment where multilingual speakers will feel valued and at home. Finally, the role offers nice flexibility and a healthy balance between home and office work (for someone already based in the Greater Cheshire area).

Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Sales, Administrative, and Customer Service
  • Industries: Information Services, Software Development, IT Services, and IT Consulting
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