Account Executive

Talogy Guildford, England, United Kingdom

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We are Talogy. The talent management experts. We craft solutions that screen, select, develop, and engage talent worldwide. By uniting the leading psychologists, data scientists, developers, and HR consultants we bring the power of psychology and technology together so you can make the best data-driven people decisions. With more than 30 million assessments delivered each year in more than 50 languages, we help clients discover organizational brilliance.

About the Role

The Account Executive will help the company to achieve its ambitious global growth plans. We are looking for an Account Executive who thrives on generating profitable product and consulting sales. The focus will be on effective account management of an existing portfolio of accounts combined with lead management. By generating business and enabling the company to expand its share of business through cross-selling within client accounts, the account executive will be making a direct contribution to the bottom-line results of Talogy's Inside Sales business. The focus of the Account Executive is on small and medium size business.

Who we are looking for

Inside Sales is responsible for managing clients in Europe. In this region we have offices in the Netherlands, Belgium, France, Germany and UK. Inside Sales is a multicultural team that is looking for somebody to service the UK client portfolio. This opportunity is ideal for a determined, proactive, sales and service-oriented individual who is willing to develop their skills. The ideal candidate has a good command of the English language. Command of other languages is considered an advantage but not essential. This role requires a confident and influential communicator with a process-driven mindset. We are looking for someone who demonstrates professionalism, works in a structured and efficient manner, and shows energy, drive, and resilience.

Role Responsibilities

• Account management of a portfolio of 300+ clients: maintaining revenue (renewal) as well as creating new sales opportunities (cross-sell).
• Keeping the CRM (Salesforce) system up to date with personal sales activity and current opportunities across product, digital platform and consulting sales.
• Business Development through inbound lead follow-up.
• Represent Talogy at local in-person company events, trade shows and industry sessions where required.
• Communicating the value add of Talogy's products and solutions to customers.
• Generating interest through understanding customer needs and requirements.
• Building engaging proposals that represent Talogy as world leaders in our field.
• Work collaboratively with other Talogy's disciplines: Customer Support, country-based Sales teams, Consulting, R&D and Legal teams to ensure successful sales outcomes leading to happy clients.
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability.

Key Result Measures

• Renewal rate.
• Account revenue growth versus previous year.
• Manage 300+ small to medium size business, deliver customer service that is in line with revenue generation.
• Detail and accuracy of Salesforce reports on activity and pipeline.
• Ability to identify potential in accounts.
• Expansion of Talogy portfolio elements used by client.

Knowledge, Skills and Experience Requirements

• Knowledge of and experience in the talent management sector is preferred but we are open to applications from candidates who are keen to move into this industry.
• Somebody with a customer-centric mindset who is confident in working in an international organisation, in engaging in client conversations and negotiations is desirable.
• Office 365 skills are required, including Word, PowerPoint, Outlook and Excel.
• SharePoint and Salesforce skills are also desirable. They can be learned on the job, but somebody must be IT savvy in the sense they should be able to get up to speed quickly.
• Command of the English language, both oral and written.

Core hours for this role are 09:00 to 17:30 (GMT) from Monday to Friday, but flexible hours are possible. This is a full-time, permanent role. Part-time can be discussed. The role is remote but working in European country offices is an option. Client meetings are remote by default (exceptions to be discussed with line manager).

Talogy offers a variety of competitive workplace benefits. We have a vibrant social culture, and we provide opportunities for employees to engage in volunteering and charity activities.

• Not Applicable

• Full-time

• Business Development, Customer Service, and Sales
• Industries: Human Resources Services