Customer Tech Support Advisor

1 week ago

West Ella, United Kingdom Quickline Communications Limited Full time

Overview We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, Wi-Fi and VoIP services. Responsibilities Provide first-line technical support to customers experiencing issues with broadband, Wi-Fi and VoIP services. Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems. Deliver clear, professional guidance to customers through phone or email, and assist in updating customers on widespread issues. Log all customer interactions and outcomes in the system for visibility and follow-up. This role is based onsite at Willerby. Qualifications Strong customer service skills. A good understanding of broadband connectivity and basic network troubleshooting. Ideally you will have experience working within telecommunications or ISP environments. Benefits Health Cashback Scheme – can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. 25 days annual leave + bank holidays, your birthday, house move and wedding day off. Option to buy up to 3 additional days annual leave. High Street Shopping Discount Scheme – holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. Free parking on site. Regular 'Lunch & Learns'. Social events – summer and end of year parties etc. Customer Obsessed Awards – regular opportunities to win #J-18808-Ljbffr

  • Onsite Customer Tech Support: Broadband

    1 week ago

    West Ella, United Kingdom Quickline Communications Limited Full time

    A leading broadband provider in West Ella is seeking Customer Tech Support Advisors to join their team. This role focuses on providing first-line technical support for broadband, Wi-Fi, and VoIP services. Candidates should possess strong customer service skills and a good understanding of broadband connectivity. The company offers a comprehensive benefits...

  • Customer Training Support Advisor

    5 days ago

    Huddersfield, West Yorkshire, United Kingdom Activate Group Limited Full time

    Customer Service Advisor Department: Customer Experience Hours: 40 hours per week We’re looking for a Customer Service Advisor to be part of our success story .**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies .**Great career development opportunities – grow with us . leThe Customer Service Advisor is...

  • Customer Experience Advisor

    2 weeks ago

    West Yorkshire, United Kingdom Yorkshire Housing Full time

    Are you looking for a dynamic and rewarding career in an exciting customer facing role? Do you enjoy talking to people and solving their problems? If so, you might be the perfect fit! We’re on the lookout for our next intake of Customer Experience Advisorsto work in our contact centre. We’re holding a half day assessment for this role on Tuesday 9th...

  • Customer Advisor

    4 days ago

    West Devon, United Kingdom B&q Full time

    Customer AdvisorPart time - 20 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate £12.21 per hour*B&Q Camborne*Raising to £12.71 per hour from 1st AprilWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    6 days ago

    West Bromwich, Sandwell, United Kingdom B&Q Full time £26,200 - £33,832 per year

    OverviewCustomer AdvisorPart time - 8 hours per week Permanent Contract starting 1st Feb 2026Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.71 per hourB&Q WednesburyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a...

  • Customer Advisor

    2 weeks ago

    West Bromwich, Sandwell, United Kingdom B&Q Full time £12,800 - £13,200 per year

    OverviewCustomer AdvisorPart time - 20 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.71 per hour (Inclusive of an £xx per hour, store specific location allowance)B&Q WednesburyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers...

  • Customer Advisor

    2 days ago

    West Bromwich, Sandwell, United Kingdom B&Q Full time

    OverviewCustomer AdvisorPart time - 18 hours per week 03 Month Fixed Term Contract Shifts available Monday - Sunday, 6.00am pmUK Notional hourly rate £13.52 per hour (Inclusive of an £0.81p per hour, store specific location allowance)B&Q WoodgreenWe believe anyone can improve their home to make life better. Every day, we give our millions of customers...

  • Customer Advisor

    2 weeks ago

    West Thurrock, United Kingdom B&Q Full time

    **About the role** **Permanent** **Part time -24 hours a week.** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£9.70 per hour (Inclusive of an £0.50** per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Customer Service Advisor

    2 weeks ago

    West Drayton, United Kingdom Streamline Search Ltd Full time

    **(Customer Service Advisor) - Position Overview** Customer Service Advisor required! My client is a leading UK logistics company, specialising in next-day and same-day delivery of air and sea freight. They are now looking for a Customer Liaison Officer to join their friendly, dynamic team, playing a crucial role in managing and developing the...

  • Customer Advisor

    2 weeks ago

    West Yorkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 9.00pm** **£10.60 per hour** **B&Q Thornbury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...