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Availability Window We would like you to be available between 06:30 and 23:00 on Sunday, Friday and Saturday. We schedule your contracted hours within these times and give you three weeks' notice of exact shift dates. We are happy to support flexibility if your availability does not match exactly. Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. We offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities every day. As a Shift Leader you’ll: Work in a fast‑paced retail environment. Take ownership of running duty shifts and coordinate your team to deliver a clean, well‑stocked store that exceeds customer expectations. Be there for customers, listening to them and helping to make sure they leave the store with what they came for. Look for ways to improve service, coach your colleagues and give feedback to the team. Guide and support your colleagues in-store, keeping the workplace safe for everyone. Maintain a great understanding of store performance and assist managers in delivering actions that improve store operations. Lead from the front and set a great example for your colleagues in everything you do. Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers. Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks. Opening and closing the store, completing duty cover and making sure all decisions are right for everyone's safety. Being the go‑to person for day‑to‑day queries when a manager is absent. Keeping the store clean, tidy and well‑presented. Coordinating seasonal, community and charity events with support to managers. Contributing to a great team atmosphere that is inclusive of everyone. Providing great customer service by listening to our customers and putting them first. Keeping the team wellinformed about communications, changes, or updates. Looking for ways to improve and simplify operations while staying knowledgeabl(e) about store performance. Removing obstacles that impede service and following health and safety routines. Recognising and celebrating colleagues providing great service. Please note that you need to be 18 or over to apply for this role. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments such as becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. For more information about us please visit www.tescoplc.com. #J-18808-Ljbffr
