AV Field Service Engineer

6 days ago

London, United Kingdom proAV Limited Full time

AV Field Service Engineer

Location: Field based

AV Field Service Engineer Role Overview

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing proAV, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s.

You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the account is upheld. You shall be responsible for the management of and timely updating of fault tickets.

This is an exciting opportunity for an exceptional, experienced AV Field Service Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

AV Field Service Engineer Key Responsibilities

* Field service engineering work as required

* Onsite Service Engineering covering client sites as required

* Travelling to Client sites (including European travel if required)

* Site and event coordination and support

* Preventative Maintenance calls as required

* Rotation of client sites as required

* Site surveys

* Small works installations, including handover to Client

* Working any rotational shift basis as required

* Administration necessary to support engineering role

AV Field Service Engineer Desirable skills

* Technically proficient in AV / VC / UC technologies

* Able to manage Client communications and escalations

* Calm under pressure

* Ability to take responsibility

* Ability to multi task and prioritise

* Excellent communicator on both telephone and email

* Meticulous attention to detail

* Organised Flexible approach

AV Field Service Engineer Further Details

Salary: Dependant on experience

Reporting to: Field Service Engineering Manager Department:

Service Hours: Mon-Fri, 40 hours per week

Equality, Diversity & Inclusion

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees proAV | Field Service Engineer March 2023 and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply

  • AV Field Service Engineer

    6 days ago

    London, United Kingdom AV Talent Full time

    AV Field Service Engineer London based Overtime, Pension, 25 days holiday plus bank holidays Do you want to work for one of the fastest growing AV Integration businesses in the UK whose employers say the culture is fantastic? Our client is seeking an experienced AV Field Service Engineer who will be responsible for the maintenance, fault finding and...

  • AV Field Service Engineer

    6 hours ago

    London, United Kingdom AV Talent Full time

    AV Field Service Engineer London based Overtime, Pension, 25 days holiday plus bank holidays Do you want to work for one of the fastest growing AV Integration businesses in the UK whose employers say the culture is fantastic? Our client is seeking an experienced AV Field Service Engineer who will be responsible for the maintenance, fault finding and...

  • AV Field Service Engineer

    2 days ago

    Greater London, United Kingdom AV Talent Full time

    AV Field Service Engineer London based Overtime, Pension, 25 days holiday plus bank holidays Do you want to work for one of the fastest growing AV Integration businesses in the UK whose employers say the culture is fantastic? Our client is seeking an experienced AV Field Service Engineer who will be responsible for the maintenance, fault finding and...

  • London AV Field Service Engineer – On-site

    12 hours ago

    Greater London, United Kingdom AV Talent Full time

    A leading AV Integration business in Greater London is looking for an experienced AV Field Service Engineer. The position requires skills in AV systems maintenance, troubleshooting, and the ability to provide excellent client support. You will work with various technologies including Microsoft Teams Rooms and Cisco hardware, ensuring all equipment functions...

  • AV Field Service Engineer

    2 weeks ago

    London, United Kingdom proAV Limited Full time

    AV Field Service Engineer Location: Field based AV Field Service Engineer Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing proAV,...

  • Av Installation Engineer

    2 days ago

    London, United Kingdom IN2-AV Full time

    IN2-AV are interested in hearing from AV Installation Engineers within the London/South East region to work on Corporate AV Installs, mainly in Central London and Home Counties. This is a fantastic opportunity to secure a role with an established International AV Systems Integrator with a fantastic corporate client base across Europe. **Key Skills and...

  • AV Field Service Engineer

    3 weeks ago

    City of London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    AV Field Service Engineer £35,000 - £45,000 + Overtime + Excellent Company Benefits Home based: Commutable to London Are you an AV Service Engineer looking to progress your career within an industry leading company whilst becoming the go to technical expert? On offer is a fantastic opportunity to become the technical expert within the AV industry where you...

  • Av/vc Field Service Engineer

    4 days ago

    London, United Kingdom Prospero Integrated Full time

    **AV/VC Field Service Engineer** Are you an experienced Audio Visual/ Video Conferencing Field Service Engineer? Are you looking for a new work environment? Prospero Integrated are keen to speak with an AV/VC Field Service Engineer interested in permanent work in London. Key Details: - London - Permanent - Up to £45k Role Involves: - Provide AV and...

  • Av Field Service Engineer London

    1 week ago

    London, United Kingdom Lorien Full time

    **AV Field Service Engineer** **Permanent role** **£36,000 - £42,000 +** **London** **Fuel Expense/ Company Van/Car Allowance or Public Transport Allowance** Our client, a company with considerable scale in the UK and Europe, are looking for multiple AV field service engineers to join their team across various locations in the UK. This is part of...

  • Av Project Manager

    2 days ago

    London, United Kingdom IN2-AV Full time

    IN2-AV are interested in hearing from experienced AV Project Managers within easy reach of our clients London based offices to help work on Corporate AV projects, mainly in Home Counties and Central London. This is a fantastic opportunity to secure a role with a growing International AV Systems Integrator with a fantastic corporate client base across...