Energy Adviser

4 days ago

Hastings, United Kingdom East Sussex Full time

Citizens Advice 1066 (CA1066) is recruiting a reliable Energy Adviser to provide essential support to local residents. This permanent role involves delivering energy advice across Hastings, Rother, and the surrounding areas, contributing to our charitable mission to relieve poverty and promote public health. The Role: Delivering Personalised Energy Support The primary function of this role is to provide practical energy advice to local people through both home visits and telephone consultations. The ideal candidate will be organised, focused, and dedicated to client welfare. Key Responsibilities Conduct home visits to assess the client's living situation and property condition, provide personalised energy advice and, where appropriate, install small energy efficiency measures. During visits, set up smart meters and dataloggers and subsequently collect the generated data. Use data gathered on energy consumption, temperature, and humidity to deliver highly personalised energy advice to clients. Provide detailed energy advice to clients by telephone. Maintain accurate and professional case records for all engaged clients. Prioritise client welfare, including appropriate signposting and making referrals to other support services when required. Position Details Role: Energy Adviser Salary: £27,189 - £28,728 (pro‑rate if part‑time). Salary increases to the top band after successful completion of training. Hours: 30 to 37 hours per week. This is a Permanent contract. Flexible working hours are available, subject to discussion. Annual leave: 23 days holiday entitlement (in addition to bank holidays), increasing to 24 days after 3 years service and capped at 25 days after 4 years service. Pro‑rate for part‑time. Location: Based at the CA1066 office in St Leonards‑on‑Sea when not conducting visits or outreach. Flexible home‑working is possible after training is completed. Reports to: Project Manager and Energy Service Supervisor Closing Date: 20th December 2025 Applications may close earlier if a suitable candidate is found. Interviews: Shortlisting is expected to take place w/c 5th January with interviews to follow. About CA1066 We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment. Inclusion We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non‑binary people, and people from racial minority communities. #J-18808-Ljbffr

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