WFM Optimization Architect

2 weeks ago

Temple Cloud, United Kingdom TP Full time

A leading workforce management company is seeking a WFM Manager / Snr Manager (WFM Optimization Architect) to lead their optimization suite and enhance workforce management processes. The role involves designing systems and collaborating with teams to drive continuous improvement. Ideal candidates will have 7+ years in WFM and strong knowledge of tools like NICE and Genesys. This full-time position is remote, based in the UK.
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