Senior Software Engineer

OverviewAt EcoOnline, we believe in the power of technology to reshape how organisations protect their people and the planet, paving the way for a safer, more sustainable future. As a global SaaS leader, we’re at the forefront of innovation in workplace health, safety, and sustainability. Trusted by over 11,000 customers, we’re recognised as pioneers in our field, delivering expertise and guidance to empower our customers at every stage of their safety and sustainability journey. We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.About the RoleWe are looking for a Senior Software Engineer with strong Python skills and experience building and operating Large Language Model (LLM)–based systems in production.You will design and implement backend services that integrate with Azure OpenAI and AWS Bedrock (Anthropic models) to power intelligent product features.This is a software engineering role — not a research position. You’ll focus on system integration, orchestration, observability, and performance, ensuring LLM-based solutions are production-grade and scalable.Key ResponsibilitiesDesign, build, and maintain backend services that integrate LLMs for summarization, chat, information retrieval, or content enrichment.Develop prompt orchestration, context retrieval, and RAG pipelines using vector databases.Build reusable Python libraries and SDKs to standardize GenAI integrations across teams.Implement caching, batching, and fallback mechanisms to improve reliability and manage API costs.Collaborate with product and platform teams to integrate GenAI safely and effectively into applications.Monitor, evaluate, and optimize latency, reliability, and output quality of LLM workflows.Build and maintain observability around GenAI components (logging, tracing, metrics).Ensure data privacy, compliance, and safe use of LLM systems in production environments.Contribute to internal architecture, best practices, and reusable frameworks for GenAI development.What we\'re looking for5+ years of experience as a software engineer with strong Python programming skills.Experience designing and implementing event-driven architectures (e.g. using queues, streams, pub / sub).Experience integrating with LLM APIs (Azure OpenAI and AWS Bedrock – Anthropic models).Familiarity with RAG (Retrieval-Augmented Generation) and vector databases.Strong understanding of asynchronous programming, concurrency, and reliability patterns (retry, circuit breaker, caching).Experience with Docker, Kubernetes, or similar containerized environments.Familiarity with cloud infrastructure (AWS and Azure) and CI / CD pipelines.Experience with ElasticSearch for document retrieval, semantic search, or RAG context storage.Solid understanding of logging, monitoring, and tracing for distributed or event-driven systems.Collaborative mindset and ability to work cross-functionally with product, data, and platform teams.Our BenefitsWe offer a variety of global benefits which are listed below. Please note a country-specific breakdown will be provided during your interview process.🌴 Generous Paid Time Off🍼 Extended Parental Leave❤️🩹 Robust Health Coverage💡 Accelerated Learning Paths🧘♂️Team Wellness Initiatives📆 Company-wide Events🌎 Employee Resource Groups⭐️ Recognition awardsEcoOnline is proud to be an equal-opportunityemployer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.#LI-Hybrid #J-18808-Ljbffr