Senior Customer Care Advisor — Complex Support

1 week ago


Sunderland, United Kingdom Barclays UK Full time

A leading bank is seeking a Senior Customer Service Advisor in Sunderland. In this role, you will deliver exceptional customer service and resolve complex inquiries across multiple communication channels. You should have a background in customer service or related fields, paired with strong communication and empathy skills. The position offers a competitive salary of £27,500 and includes various core benefits, making it a great opportunity for career growth.
#J-18808-Ljbffr



  • Sunderland, United Kingdom Barclays Full time

    A leading financial institution is seeking a Senior Customer Service Advisor in Sunderland to provide outstanding service to customers. The role involves resolving complex queries, collaborating with teams, and contributing to continuous improvement in customer care processes. This position requires a strong background in customer service, empathy, and the...


  • Sunderland, United Kingdom Barclays Full time

    A leading UK bank is looking for a Senior Customer Service Advisor in Sunderland to deliver exceptional service to customers. The role includes resolving complex queries and collaborating with various teams to improve service efficiency. Candidates should have experience in customer service and effective communication skills. This position offers a starting...


  • Sunderland, United Kingdom Barclays Full time

    As a Senior Customer Service Advisor within our Video team, you'll work with customers on an appointment bases only to open youth accounts. You'll book up to 8 appointments per day to support our customers, therefore diary management is key. Experience within a customer facing role will be beneficial within this position along with knowledge of Barclays...


  • Sunderland, United Kingdom Barclays Full time

    Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your...


  • Sunderland, United Kingdom Barclays UK Full time

    Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your...


  • Sunderland, United Kingdom Barclays Full time

    Step into the role of a Senior Customer Service Advisor where you’ll be at the forefront of our passion for working with customers providing help and guidance. Whatever their enquiry may be, you’ll help them with a personal touch ensuring they feel valued and respected. We are looking for colleagues with empathy, understanding, and a desire to take...


  • Sunderland, Sunderland, United Kingdom Barclays Full time £25,500 - £39,500 per year

    Job DescriptionPurpose of the roleTo provide exceptional customer service while resolving more complex customer needs/requests. AccountabilitiesProvision of customer service through various communication channels including chat, email and phone.Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique,...


  • Sunderland, United Kingdom Barclays UK Full time

    Senior Customer Service Advisor - Video Chat Sunderland/Hybrid £23,500 per annum + Excellent Benefits Rotating between 7am and 11pm Monday - Sunday As a Barclays Senior Customer Service Advisor you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Whatever their enquiry might be; you’ll support...


  • Sunderland, United Kingdom Barclays UK Full time

    Senior Customer Service Advisor - Video Chat Sunderland/Hybrid £23,500 per annum + Excellent Benefits Rotating between 7am and 11pm Monday - Sunday As a Barclays Senior Customer Service Advisor you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Whatever their enquiry might be; you’ll support...


  • Sunderland, United Kingdom Medsolve Complex Care Full time

    **Job Overview** **If you are passionate about making a difference, this job is for you -** We are seeking an enthusiastic Outreach Worker to join our team here at Medsolve Complex Care. This role is to support a gentleman on a 1:1 basis out in the community. The role is 16 hours per week, split into 2 x 8 hour shifts. Your role will include planning...