JCB Van Centre Crawley Parts Advsior Apprenticeship Vacancy ID 12788

JCB Van Centre Crawley Parts Advisor Apprenticeship Vacancy ID 12788 Job Ref: 12788 Key Details Interview week commencing 02/02/2026 £7.55 per hour Apprenticeship - Level 2 Address: Ifield Dr, Crawley RH11 0EL About the Role The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. Our responsibilities include ordering, selling, and managing stock to ensure that we meet the needs of our trade counter customers and guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Key Responsibilities Providing advice to customers who are having problems with their vehicles. Taking sales orders from customers both face to face and over the phone. Stock control for vehicle parts and accessories. Maintaining an ordered stock room. Raising invoices for parts sold. Liaison with internal teams to ensure the correct stock is placed at the right time. Training Provided Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block‑release weeks at our state‑of‑the‑art training centre. Our expert trainers will guide you through the training programme using a combination of e‑learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. Qualifications Received Level 2 Customer Service Practitioner Standard Brand specific certifications Scotland / Wales / Northern Ireland Qualifications Level 2 / Level 5 Customer Service Apprenticeship Brand specific certifications Qualifications Required GCSE grades 9–4 (A–C) or equivalent in English, Maths and one other subject. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A–C or above in English, Maths and either a Science or Technical subject. Equivalent Grades Include BTEC first diplomas and certificates OCR Nationals Key Skills Level 2 NVQs Essential Skills (Wales) Functional Skills Level 2 Core Skills (Scotland) We accept predicted grades and conditional offers may be made based on predicted grades. Personal Qualities Our ideal candidate will be methodical, precise, excellent communicator, and IT literate (full training will be provided). We also value enthusiasm, willingness to learn, teamwork, strong communication, and customer service. About the Employer Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Career Prospects Once your apprenticeship is complete, you will continue your learning journey and have the opportunity to drive your career forward. The earning potential for a fully qualified Parts Advisor is in excess of £20,000. Many apprentices have gone on to become team leaders, managers, or joined the team at Head Office in Milton Keynes. Important Dates Closing date: 28/12/2025 Interviews to be held week commencing 02/02/2026 Contact & Application Please do not contact the retailer directly. Inspiro Learning carries out the full recruitment service for this employer. If you have not heard back on this vacancy, you may apply for other opportunities. Apply Now or View Volkswagen Group Details. Apply Now – JCB Van Centre Crawley Parts Advisor Apprenticeship Vacancy ID 12788. Diversity and Equality As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system to avoid unconscious bias. English and Maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies. #J-18808-Ljbffr