Leisure and Activities Manager

Join or sign in to find your next job Join to apply for the Leisure and Activities Manager role at GoNow 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Family Holiday Park, Berwick-upon-Tweed £34,000, Annual Bonus & Great Benefits Accommodation available A rare and exciting opportunity is now available for a Leisure and Activities Manager for a fantastic holiday park in Berwick-upon-Tweed If you are working in swimming pool management, leisure or activities and have a passion for developing customer experience, this is an opportunity not to miss In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies. Responsibilities Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. Candidate Requirements Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality. PPO and SPTO certificates preferred but not essential; training and support will be provided. Strong leadership and communication skills. Ability to work in a fast‑paced environment while maintaining attention to detail. Exceptional customer service and problem‑solving abilities. Knowledge of health and safety regulations. Strong organisational and multitasking skills. Experience in budgeting and financial management. Flexibility to work evenings, weekends, and holidays. This is a fast paced and rewarding job, for somebody looking to take ownership of their own role. On‑site accommodation is available if required. This company offers fantastic career progression opportunities, with comprehensive training and ongoing support. If you are up for the challenge and are keen to progress in the industry, please apply now Referrals increase your chances of interviewing at GoNow by 2x. Get notified about new Activities Manager jobs in Berwick-Upon-Tweed, England, United Kingdom. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Seniority Level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Wellness and Fitness Services #J-18808-Ljbffr